When I log in to roundcube the folders are empty even through there are messages in the folders on the server. I can use other mail client applications and they will retrieve the messages from the mail server just fine.
The mail server has a centos 8 os and I have installed roundcube version 1.4.6. the following is the imap.log contents:
[22-Sep-2020 18:34:19 +0000]: <7sfegetd> [84AC] Connecting to ssl://mail.mainvalve.com:993...
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] C: A0001 ID ("name" "Roundcube" "version" "1.4.6" "php" "7.2.24" "os" "Linux" "command" "/roundcube/?_task=login")
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: * ID ("name" "Dovecot")
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: A0001 OK ID completed.
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] C: A0002 AUTHENTICATE PLAIN ****** [49]
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: A0002 OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY LITERAL+ NOTIFY SPECIAL-USE] Logged in
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] C: A0003 NAMESPACE
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: * NAMESPACE (("" "/")) NIL NIL
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: A0003 OK Namespace completed (0.001 + 0.000 secs).
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] C: A0004 LIST (SPECIAL-USE) "" "*" RETURN (SUBSCRIBED)
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: * LIST (\Subscribed \NoInferiors \UnMarked \Junk) "/" Junk
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: * LIST (\Subscribed \NoInferiors \UnMarked \Drafts) "/" Drafts
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: * LIST (\Subscribed \NoInferiors \Trash) "/" Trash
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: * LIST (\Subscribed \NoInferiors \UnMarked \Sent) "/" Sent
[22-Sep-2020 18:34:20 +0000]: <7sfegetd> [84AC] S: A0004 OK List completed (0.001 + 0.000 secs).
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [84AC] C: A0005 LOGOUT
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [84AC] S: * BYE Logging out
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [84AC] S: A0005 OK Logout completed (0.001 + 0.000 secs).
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] Connecting to ssl://mail.mainvalve.com:993...
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] C: A0001 ID ("name" "Roundcube" "version" "1.4.6" "php" "7.2.24" "os" "Linux" "command" "/roundcube/?_task=mail&_token=mfFAUfNmAggjFRZ46aET1rs1e7IPZT63")
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: * ID ("name" "Dovecot")
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: A0001 OK ID completed.
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] C: A0002 AUTHENTICATE PLAIN ****** [49]
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: A0002 OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY LITERAL+ NOTIFY SPECIAL-USE] Logged in
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] C: A0003 LIST (SUBSCRIBED) "" "*"
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: * LIST (\Subscribed \NoInferiors \UnMarked) "/" Sent
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: * LIST (\Subscribed \NoInferiors \UnMarked) "/" Trash
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: * LIST (\Subscribed \NoInferiors \UnMarked) "/" Drafts
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: * LIST (\Subscribed \NoInferiors \UnMarked) "/" Junk
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: A0003 OK List completed (0.001 + 0.000 secs).
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] C: A0004 LOGOUT
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: * BYE Logging out
[22-Sep-2020 18:34:20 +0000]: <u27ltpif> [B622] S: A0004 OK Logout completed (0.001 + 0.000 secs).
Any help to fix this would be appreciated.
