Author Topic: IP blocked when configuring mail client  (Read 125 times)

Offline Marivanna

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IP blocked when configuring mail client
« on: March 18, 2021, 06:02:29 AM »
Dear all,

the task seems to be beyond my abilities. I use the Mail app, I enter all the required settings as advised by Webmail. In Mail I get 'unable to verify...' and on cPanel I get 'IP blocked' and I look at IP blocker 'no IPs are being blocked'

What am I missing?

Thank you!

Offline JohnDoh

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Re: IP blocked when configuring mail client
« Reply #1 on: March 19, 2021, 02:36:58 PM »
Ask your email provider for support, this is not a Roundcube issue. Roudcube is an IMAP client like the Mail app on your phone but web based.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦