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Roundcube Community Forum
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Users unable to log in
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Topic: Users unable to log in (Read 1494 times)
DaddyWarlock
Newbie
Posts: 2
Users unable to log in
«
on:
March 19, 2021, 02:36:06 PM »
I hope this is the right place to ask this.
I just installed Roundcube for my email users, but so far I'm the only one who can log in. I've changed my users' passwords (with their consent, of course!) trying to solve the problem, but with no luck. Can anyone suggest a fix? I'm sure there's some obscure setting I've missed.
Ken
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JohnDoh
Global Moderator
Hero Member
Posts: 2,855
Re: Users unable to log in
«
Reply #1 on:
March 19, 2021, 02:38:08 PM »
what is the exact issue? whats in the roundcube error log? whats in your imap server logs about the login attempt?
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Roundcube Plugins
: Contextmenu, SpamAssassin Prefs, and moreā¦
DaddyWarlock
Newbie
Posts: 2
Re: Users unable to log in
«
Reply #2 on:
March 19, 2021, 03:08:28 PM »
Okay, pass me the Dunce cap! I just realized the user was trying to log in with her username, not her email address. Obviously, that leads to failure, and now that the problem has been found, I feel like a fool.
Thanks for the feedback!
Ken
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Users unable to log in