Author Topic: Printing question  (Read 211 times)

Offline mountainguy11

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Printing question
« on: March 29, 2021, 01:30:24 PM »
Hello all, sorry if I sound like a noob. I am very new to Roundcube and am curious as to why some of the email accounts I manage when I try to print their emails from Roundcube the first page is completely blank with just a header that shows who it is from and the subject. but for other email accounts, it puts text on the first page. does anyone have a solution for this by chance as it is probably an easy fix but I'm just not sure where to start with it!
Thanks for the help in advance.

Offline JohnDoh

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Re: Printing question
« Reply #1 on: March 29, 2021, 01:38:12 PM »
Sounds like this issue https://github.com/roundcube/roundcubemail/issues/7604 which was fixed in 1.4.9.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and more…

Offline mountainguy11

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Re: Printing question
« Reply #2 on: March 29, 2021, 01:42:49 PM »
Thanks for the quick reply John and that does look like the exact issue, this might sound stupid but how can I check the version of Roundcube our host is using, and is there an easy way to update it?

Offline JohnDoh

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Re: Printing question
« Reply #3 on: March 30, 2021, 12:29:50 PM »
You should contact your host for support
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and more…