Author Topic: Folder Empty function Time Out  (Read 180 times)

Offline DylanDangerLake

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Folder Empty function Time Out
« on: August 06, 2021, 02:58:07 PM »
Using Roundcube 1.3.10, we have users' maildir quotas set to 2.1G, a common issue we are seeing is when accounts is that have their quotas max out.

When imap account users are deleting mail, they forget to delete it from their trash folders, and once they get full, they will go down to the lower left and hit the gear to click "Empty" on the trash folder. When they click on "Empty" it asks to confirm and then it just sits there spinning in the lower right corner before saying that it times out.

Has anyone else had this issue?

It seems like there is a threshold where the time out occurs as I can empty a trash folder with 2 or 3 thousand emails just fine, but once it hits 20 to 30 thousand, then we start seeing this issue and have to manually do into the back end to clear their mail.

Is there a max deletions per action limit with Roundcube?