Author Topic: Missing Deleted & Archived Emails  (Read 353 times)

Offline shanny00

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Missing Deleted & Archived Emails
« on: October 23, 2021, 11:53:22 AM »
I use Roundcube for our business website email.  I needed to look for an email I received recently and could not find it.  I checked my deleted messages and discovered that file is empty along with archived messages.  I experimented with deleting emails and still nothing shows up in these files.  What is the issue?

Offline JohnDoh

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Re: Missing Deleted & Archived Emails
« Reply #1 on: October 24, 2021, 03:20:44 AM »
Roundcube is open source webmail software it is not a service. Please contact your email provider for support.
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and moreā€¦