Author Topic: Not receiving some emails.........Help! TIA!  (Read 844 times)

Offline LAM3

  • Newbie
  • *
  • Posts: 1
Not receiving some emails.........Help! TIA!
« on: April 08, 2022, 05:55:06 PM »
I am not receiving some emails from various persons/companies.  They mostly seem to be password reset, confirm this account links, etc. 
It is happening on every user we have and we are missing some important notifications. 
I am not super tech savvy and did not set this account up but the "junk" mail box is always empty.  We are a small family business with no IT so any help would be appreciated.

Can anyone give me direction? 

Online SKaero

  • Administrator
  • Hero Member
  • *****
  • Posts: 5,782
    • SKaero - Custom Roundcube development
Re: Not receiving some emails.........Help! TIA!
« Reply #1 on: April 11, 2022, 03:15:31 AM »
I would suggest contacting your email provider and asking them for support. There is most likely a spam filter that is stopping the email from being delivered.