Miscellaneous > Roundcube Discussion

How to block a sender?

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Ludmila:
Can somebody instruct me on how can I block a particular sender on Roundcube? Even after I've adjusted spam filter settings the emails of one particular spammer keep getting through.

Many thanks in advance.

Ludmila

Steeley:
You need to create an email filter - like the spam settings, that is external to Roundcube and works directly with the email server. Be aware however, that spammers change their IP Addresses, sending domains, and content continuously, so creating filters to discard emails with particular FROM addys, subjects, etc. may well be like playing "Bop-A-Mole".

Your best bet may be to lower your spam score discard or trash setting.
View the spam emails sources you receive and see what the "spam score" is and set your spam filter to match or lower.

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