Author Topic: Webmail: Warning message rebound emails  (Read 61 times)

Offline YoitabiSSE

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Webmail: Warning message rebound emails
« on: April 25, 2024, 08:09:58 AM »
Hi everyone,
I use roundcube webmail for professional use. I send over 20 emails every day, sometimes that can get higher than 50. Every time I need to send a high number of emails per day, I receive a 24 hours notice stating that the e-mail could not be delivered.
It doesn't seem to have a pattern: this happened when I used Outlook and the web client on the browser, rebound emails are sent to known people (for exemple, my boss) o people I have an ongoing conversation or brand new people.

Email is definitely my main tool for work and I cannot keep resending +15 emails everyday on top of my usual workload. Here is what the rebounded notification says:

Quote
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 24 hours on the queue on box5580.bluehost.com.

The message identifier is:     1rzZeI-002ink-2u
The date of the message is:    Wed, 24 Apr 2024 12:14:46 +0200
The subject of the message is: =?UTF-8?Q?Re=3A_Su_viaje_a_Jap=C3=B3n_-_Septiembre_/_Yoitabi_Tra?=
 =?UTF-8?Q?vel?=

The addresses to which the message has not yet been delivered are:

  [client address]
    host 34.217.196.71 [34.217.196.71]
    Delay reason: SMTP error from remote mail server after end of data:
    450 zx2cr2XzVHHoAzx2crcvzb - <[my address]> server temporarily unavailable AUP#MXRT
  [boss address]
    (ultimately generated from info@yoitabitravel.com)
    host 34.217.196.71 [34.217.196.71]
    Delay reason: SMTP error from remote mail server after end of data:
    450 zx2cryxIdiKqRzx2crPZQb - <[my address]> server temporarily unavailable AUP#MXRT

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.
Reporting-MTA: dns; box5580.bluehost.com

Action: delayed
Final-Recipient: rfc822;[client address]
Status: 4.0.0
Remote-MTA: dns; 34.217.196.71
Diagnostic-Code: smtp; 450 zx2cr2XzVHHoAzx2crcvzb - <[my address]> server temporarily unavailable AUP#MXRT

Action: delayed
Final-Recipient: rfc822;[boss address]
Status: 4.0.0
Remote-MTA: dns; 34.217.196.71
Diagnostic-Code: smtp; 450 zx2cryxIdiKqRzx2crPZQb - <[my address]> server temporarily unavailable AUP#MXRT
Return-path: <[my address]>
Received: from box5580.bluehost.com ([162.241.218.178]:32574)
    by box5580.bluehost.com with esmtpa (Exim 4.96.2)
    (envelope-from <[my address]>)
    id 1rzZeI-002ink-2u;
    Wed, 24 Apr 2024 04:14:46 -0600
Received: from 90.red-81-44-210.dynamicip.rima-tde.net ([81.44.210.90])
 via 90.red-81-44-210.dynamicip.rima-tde.net ([81.44.210.90])
 by webmail.yoitabitravel.com
 with HTTP (HTTP/1.1 POST); Wed, 24 Apr 2024 04:14:46 -0600
MIME-Version: 1.0
Date: Wed, 24 Apr 2024 12:14:46 +0200
From: =?UTF-8?Q?Sara_S=C3=A1nchez-Escobar?= <[my address]>
To: [client's name] <[client's address]>
Cc: Info <[boss address]>
Subject: =?UTF-8?Q?Re=3A_Su_viaje_a_Jap=C3=B3n_-_Septiembre_/_Yoitabi_Tra?=
 =?UTF-8?Q?vel?=
In-Reply-To: <620430721bf492336f7b93d245b08524@yoitabitravel.com>
References: <CABh=jQJ4pB89W++F+ZeyR_T4rMC7vzdqp6r41R0Pp+F=oRJHJA@mail.gmail.com>
 <017301da7b80$1a5a8060$4f0f8120$@yoitabitravel.com>
 <041107bb6179880f2aa6438f526be4b1@yoitabitravel.com>
 <CABh=jQL+PZCvYHHUbSg07hjE1r=n2ZkbkwZdVGyt49=BO_goUQ@mail.gmail.com>
 <620430721bf492336f7b93d245b08524@yoitabitravel.com>
User-Agent: Roundcube Webmail/1.6.0
Message-ID: <9ad5fd0d30aaf2fc989154e7f058fa73@yoitabitravel.com>
X-Sender: [my address]
Content-Type: multipart/alternative;
 boundary="=_c3a53d08114532e873c848fb51b5704c"

If someone could help me out on this, I'd be very grateful. Or even redirect me to support.

Thank you!

Offline SKaero

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    • SKaero - Custom Roundcube development
Re: Webmail: Warning message rebound emails
« Reply #1 on: April 25, 2024, 09:41:18 AM »
This isn't a Roundcube issue. The mail server that you're trying to send to is not accepting the email, it looks like your trying to send the email to another user on the same mail server so I would recommend contacting your hosting provider (It looks like it Bluehost) about the issue.