Are there any more details in the roundcube error log?
This is an installation on a hosted server with cPanel, and as it turns out neither I nor my host can find logs for the RoundCube installation.
The issue is that the
Collected Recipients and
Trusted Senders Folders don't apparently actually exist. If I set the outgoing email recipients and trusted senders to "
Personal Addresses" then the functions work.
If I select
Trusted Senders or
Collected Recipients Group, and then add a contact manually, it goes in the
Personal Addresses group.
If I create new groups, those groups are not optioned to send anything to. I can drag copies of contacts from
Personal Addresses to them, but if a contact now copied into the new group is deleted from the original
Personal Addresses folder the copy in the created group disappears also. And vice versa - delete from the new group, and it's deleted from the
personal addresses folder as well.
I can work with this arrangement as clumsy as it is, I just mention it in case the oddball behavior might offer a clue as to cause and possible correction path. It doesn't matter which skin (elastic or Larry, provided with the installation) is being used.
My speculation is either RC isn't happy with the PHP version, and/or the database. I can run a network diagnostic (Edge - F12) and capture the script execution and calls, but I've got no idea what I'm looking for, so unless I can buy a clue, I'll just leave this alone as a "crippled installation" and press on.