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I take same mails from systems

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vutki:
Hello there. In our company we have support web mail which support technical issues for them. the problem is that ı take same technical help mails from customers and when I want to know if they sent these same emails by mistake, they say that they did not do anything like that. This issue is tecnical problem. Also the system is constantly sending auto-reply emails. Mailbox is filled with thousands of mails in 1 day. Please help for this problem. Thanks for your supports.

Dmitry42:
Example ?

Its system messages or what ?

May be you or your customers have any auto answer rules or etc.

Need more information for understanding what's go in on.

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