Author Topic: I can't add pdf files, but not all  (Read 7024 times)

Offline aismen

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I can't add pdf files, but not all
« on: May 19, 2023, 06:47:33 AM »
I have versions 1.6.1. The thing is so strange that I can't add pdf files, but not all. Some are added and others are not with the message "An error occurred, file attachment failed" On version 1.5.3 I had the same problem. I thought if I upgraded to a higher version the problem would go away. Unfortunately, that didn't happen. Anyone had the same and can help. The server it is installed on is synology.

PK

Offline Dmitry42

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Re: I can't add pdf files, but not all
« Reply #1 on: May 19, 2023, 12:35:45 PM »
Not sure, but may be depend from file size ? Or file name (length or symbols) ?

Offline aismen

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Re: I can't add pdf files, but not all
« Reply #2 on: May 20, 2023, 02:57:52 AM »

I checked more thoroughly.
All files, not only pdf, regardless of the name, up to about 762KB are included, above 777KB are not.

Offline aismen

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Re: I can't add pdf files, but not all
« Reply #3 on: May 20, 2023, 05:17:20 AM »

Problem solved. Disabling the "database_attachments" plugin fixed the attachments issue