Roundcube I don't receive email

[alissonslima21]

I'm using version 1.5.2, I don't receive email

[Dmitry42]

Hi! Need more information.

1. Can you see your mailbox and messages inside ?
2. Can you send and receive mail with another mail client ( outlook, thunderbird, mobile mail client) ?
3. Its new clear install ? You check config.inc.php for your mail server settings ?

[alissonslima21]

1. Can you see your mailbox and the messages inside it?
Yes
2. Can you send and receive email with another email client (outlook, thunderbird, mobile email client)?
I can send but not receive
3. Is your new installation clear?
Yes
Do you check config.inc.php for your mail server settings?
It has no flaws

[Dmitry42]

And no errors in logs ?

So as I understand - you have old mailbox with old messages and RC and other mail client can see this messages inside, but can't see new messages.
So it can be problem with your SMTP daemon or IMAP.
If another mail clients can't see just new messages and see another old - its not RoundCube problem.
When this problem starts ?

at first you must check your SMTP/IMAP logs, domain MX records.