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Error sending the read notice

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alain25:
Hello everyone,

When I send a message from outlook with the acknowledgement request and the reading notice. On roundube I receive the message but the reading notice is not sent.

Is there a plugin missing or a configuration problem in Roundcube?

Thanks a lot

SKaero:
There is a config option for how to handle the requests:

--- Code: ---// Behavior if a received message requests a message delivery notification (read receipt)
// 0 = ask the user,
// 1 = send automatically,
// 2 = ignore (never send or ask)
// 3 = send automatically if sender is in my contacts, otherwise ask the user
// 4 = send automatically if sender is in my contacts, otherwise ignore
// 5 = send automatically if sender is a trusted sender, otherwise ask the user
// 6 = send automatically if sender is a trusted sender, otherwise ignore
$config['mdn_requests'] = 0;

--- End code ---

alain25:
Hello,

Thank you for your reply, but when I receive an email with a reading notice, the notice is not sent.
So the recipient doesn't know if I've read the email correctly.

Does he need to configure anything?

Thanks a lot

JohnDoh:
The setting SKaero refered to is on your side. But if you are an end user rather than the person responsible for your installation of Roundcube then you can also see the settings by going to Settings > Preferences > Displaying Messages > On request for return receipt.

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