Author Topic: <--- NO IT'S [0.2alpha1] inbox won't refresh  (Read 6595 times)

Offline mononym

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« on: July 04, 2008, 02:25:07 AM »
Getting some frustrating results from the Inbox in RC 0.2alpha1.

Although I see the message at the top of the screen 'checking for new messages,' the only actual way to check for new messages is to go into another folder or logout before clicking Inbox.

At times the Unread counter in the folder list shows new messages, but refreshing the Inbox does not display them.

I get the impression this is not normal IMAP behaviour.

I'm running on a shared server with cPanel 11.22.3-CURRENT, PHP 5.2.5, Linux 2.6.18-53.1.13.el5, MySQL 5.0.51a-community, Apache 2.2.9 (Unix).

TO FORUM ADMINS: Could you add 0.2 as a thread prefix? That's what we're all using now.
« Last Edit: July 04, 2008, 02:27:44 AM by mononym »

Offline glynford

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #1 on: July 05, 2008, 03:20:09 AM »
Do you have screenshots of it?

Offline solokron

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #2 on: July 05, 2008, 03:44:21 PM »
We are seeing similar issues on a production server.

Offline mononym

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #3 on: July 06, 2008, 09:26:17 PM »
no, there is nothing to take a screenshot of.
Unless maybe you would like to see Inbox (3) showing the new message count, and there being no new messages in the Inbox itself.

Quote from: glynford;12791
Do you have screenshots of it?

Offline glynford

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #4 on: July 07, 2008, 12:11:39 PM »
Quote from: mononym;12807
no, there is nothing to take a screenshot of.
Unless maybe you would like to see Inbox (3) showing the new message count, and there being no new messages in the Inbox itself.



My apologies. Maybe there's something wrong with the Ajax not syncing with the mail server. Sorry I cannot help more. I haven't experienced this kind of issue.

Offline JSkywalker

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the 'unread' count does not update
« Reply #5 on: July 23, 2008, 04:43:45 AM »
When logging in to Roundcube (0.2 alhpa), the 'unread' count of my folders is not updated..

I'm running opensuse 10.2, kernel 2.6.18.8
Apache 2.2.3, Php 5.2.6, Mysql 5.0.26
IMAP-server is Dovecot 1.1.1

i don't see any error messages in any logfiles,....

The mailcient ;)  is running IE7 on WindowsVistaHomePremium ...

the only way i get an update on the unread-message count is by clicking on the folder, a refresh ('F5') does not do this.....
« Last Edit: July 24, 2008, 09:27:54 AM by JSkywalker »
JSkywalker

Dovecot 1.1.1 - Postfix 2.3.2 - Roundcube 0.2a - Opensuse 10.2
Apache 2.2.3 - Php 5.2.6 - Mysql 5.0.26[/SIZE]

Offline JSkywalker

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #6 on: July 24, 2008, 09:46:26 AM »
seems that setting
Code: [Select]
$rcmail_config['enable_caching'] = FALSE;in your main.inc.php  solves this problem

but this DOES, (of course) slow down my client..... :rolleyes:
JSkywalker

Dovecot 1.1.1 - Postfix 2.3.2 - Roundcube 0.2a - Opensuse 10.2
Apache 2.2.3 - Php 5.2.6 - Mysql 5.0.26[/SIZE]

Offline mononym

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #7 on: July 31, 2008, 01:06:36 AM »
Quote from: JSkywalker;13046

Code: [Select]
$rcmail_config['enable_caching'] = FALSE;



this didn't work for me. I still had to do a manual refresh to bring up the new messages.

Offline Sakura

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #8 on: July 31, 2008, 09:40:53 AM »
Yeah, having an issue.

I run the installer, right?

And then it tells me this:


Check for required 3rd party libs

This also checks if the include path is set correctly.
PEAR: OK
DB: NOT AVAILABLE(Use MDB2 instead)
MDB2: NOT OK(Failed to load MDB2.php; See http://pear.php.net/package/MDB2)
Net_SMTP: OK
Mail_mime: OK
iilConnection: NOT OK(Failed to load lib/imap.inc)

Whatever MDB2 is. and iilConnection

Offline knuckles

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<--- NO IT'S [0.2alpha1] inbox won't refresh
« Reply #9 on: August 01, 2008, 05:35:06 AM »
The original problem presented in the first post has been occurring for me since around SVN 1500 (possibly prior).  The number of new messages field next to the folder (ie:  Inbox (3)) does not always update when the files are marked as read.  A manual refresh fixes this.  Furthermore, sometimes the messages are marked as read, the number is correct, and then after an automatic refresh it goes back to being incorrect again.  To make this more clear, here is a hypothetical timeline:

1)  Log into roundcube.  5 new messages as reflected by "Inbox (5)" on the Firefox tab, Inbox (5) on the roundcube folder display, and 5 new messages.

2)  Read/delete/mark all new messages.  

3)  RC automatically refreshes and everything reverts back to "Inbox (5)" with no new messages.

4)  Manually refresh, problem fixed.

I do not have RC caching enabled in my config file, and I have Firefox caching disabled by the Firefox DNS Cache add-on.  

Edit:  Ignore this.  I am running the latest SVN (not release)
« Last Edit: August 01, 2008, 05:39:30 AM by knuckles »