Author Topic: Cannot send trough webmail  (Read 4724 times)

Offline coxmik

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Cannot send trough webmail
« on: July 27, 2008, 04:27:09 PM »
Hi all,

For my first visit, of course i've got a question...:)
I've browse several post, but not yet found the soution of my issue.

I've well configured, Roundcube (i guess), and after login into my mail account through the webmail, i've some javascripts errors (I'm using I.E.7), i can't send or reply to any mail received. Almost with a new mail, the "send" button is inactive... On the logs, i'll paste the errors found.
The only postives points are :
  • i can log in to webmail
  • I 'm well receiving new incoming mails
  • i can read it


Well, of course you'll need more info to help me. So here's what i can found usefull :

Error logs :
Code: [Select]
[27-Jul-2008 21:50:41 +0200] DB Error: DB Error: unknown error Query: INSERT INTO rcube_messages (user_id, del, cache_key, created, idx, uid, subject, `from`, `to`, cc, date, size, headers, structure) VALUES ('1', 0, 'INBOX.msg', now(), '1', '28', 'test m.l.', 'ML <coxmik@mydomain.com>', 'admin@mydomain.org', '', FROM_UNIXTIME(1217188035), 2066, 'O:14:\&quot;iilBasicHeader\&quot;:29:{s:2:\&quot;id\&quot;;s:1:\&quot;1\&quot;;s:3:\&quot;uid\&quot;;s:2:\&quot;28\&quot;;s:7:\&quot;subject\&quot;;s:9:\&quot;test m.l.\&quot;;s:4:\&quot;from\&quot;;s:56:\&quot;\&quot;=?ISO-8859-1?Q?coxmik?=\&quot; <coxmik@mydomain.com>\&quot;;s:2:\&quot;to\&quot;;s:21:\&quot;admin@mydomain.org in C:\Inetpub\wwwroot\webmail\program\include\rcube_db.inc on line 530
[27-Jul-2008 21:50:41 +0200] DB Error: DB Error: unknown error Query: INSERT INTO rcube_cache (created, user_id, cache_key, data) VALUES (now(), '1', 'IMAP.messagecount', 'a:1:{s:5:\&quot;INBOX\&quot;;a:1:{s:3:\&quot;ALL\&quot;;i:1;}}') [nativecode=1452 ** Cannot add or update a child row: a foreign key constraint fails (`roundcube/rcube_cache`, CONSTRAINT `user_id_fk_cache` FOREIGN KEY (`user_id`) REFERENCES `users` (`user_id`) ON DELETE CASCADE ON UPDATE CASCADE)] in C:\Inetpub\wwwroot\webmail\program\include\rcube_db.inc on line 530
[27-Jul-2008 21:50:41 +0200] DB Error: DB Error: unknown error Query: INSERT INTO rcube_cache (created, user_id, cache_key, data) VALUES (now(), '1', 'IMAP.mailboxes', 'a:1:{i:0;s:5:\&quot;INBOX\&quot;;}') [nativecode=1452 ** Cannot add or update a child row: a foreign key constraint fails (`roundcube/rcube_cache`, CONSTRAINT `user_id_fk_cache` FOREIGN KEY (`user_id`) REFERENCES `users` (`user_id`) ON DELETE CASCADE ON UPDATE CASCADE)] in C:\Inetpub\wwwroot\webmail\program\include\rcube_db.inc on line 530




Errors javascript in my browser when i try to compose a new mail :
'rcube_webmail' is undefined (line 53, char: 1, in URL: http://webmail.mydomain.org/index.php?option=com_roundcube&_task=mail&action=compose )

'GoogieSpell' is undefined (line: 264, char:1, URL: http://webmail.mydomain.org/index.php?option=com_roundcube&_task=mail&action=compose )

Here's a copy/past of the check config (from the installer):
Quote
Version:  OK(PHP 5.2.6 detected)
Checking PHP extensions
The following modules/extensions are required to run RoundCube:

PCRE:  OK
Session:  OK

The next couple of extensions are optional but recommended to get the best performance:

FileInfo:  NOT AVAILABLE(See http://www.php.net/manual/en/ref.fileinfo.php)
Libiconv:  OK
Multibyte:  NOT AVAILABLE(See http://www.php.net/manual/en/ref.mbstring.php)
OpenSSL:  NOT AVAILABLE(See http://www.php.net/manual/en/ref.openssl.php)
Mcrypt:  NOT AVAILABLE(See http://www.php.net/manual/en/ref.mcrypt.php)
GD:  NOT AVAILABLE(See http://www.php.net/manual/en/ref.image.php)

Checking available databases
Check which of the supported extensions are installed. At least one of them is required.

MySQL:  OK
MySQLi:  NOT AVAILABLE(Not installed)
PostgreSQL:  NOT AVAILABLE(Not installed)
SQLite (v2):  NOT AVAILABLE(Not installed)

Check for required 3rd party libs
This also checks if the include path is set correctly.

PEAR:  OK
DB:  OK
MDB2:  OK
Net_SMTP:  OK
Mail_mime:  OK
iilConnection:  OK

Checking php.ini/.htaccess settings
file_uploads:  OK
session.auto_start:  OK
magic_quotes_gpc:  OK
magic_quotes_sybase:  OK


Here's the rest of the install wizzard:
Quote
Check if directories are writable
RoundCube may need to write/save files into these directories

temp/:  OK
logs/:  OK

Check configured database settings
Backend: PEAR::DB
DSN (write):  OK
DB Schema:  OK
DB Write:  OK
DB Time:  OK
Test SMTP settings
Server: mail.mydomain.org
Port: 25
User: admin@mydomain.org
Password: **********


Does anyone has experienced the same kind of issue than me ?

Any cases thanks for anyone who'll be able to help.

CoXmiK