Author Topic: Failed to send message  (Read 6181 times)

Offline hploh

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Failed to send message
« on: October 17, 2008, 11:54:14 PM »
Hello,

I am using Round Cube (version 0.1.1c)
*I not sure am i using the correct method to get the version. I found it at the path /var/cpanel/roundcube then view the version file

Some how, when i click Sent, I am getting the error "Failed to send message!" By looking from the log, I got the below error
"SMTP Error: SMTP error: Connection failed: HELO was not accepted:  in /usr/local/cpanel/base/3rdparty/roundcube/program/steps/mail/func.inc on line 1416"

Can anyone advise what is the setting that I need to amend?

Rgds,
Loh

Offline hploh

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Failed to send message
« Reply #1 on: October 17, 2008, 11:57:49 PM »
Sorry, the version is 0.1.1:D

Offline hploh

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Failed to send message
« Reply #2 on: October 21, 2008, 09:17:54 AM »
Hello

The issue resolved by adding exemption (for the ehlo checking) at my exim configuration :)