Author Topic: Cannot delete emails (Read 5302 times)

bswinnerton · « **on:** October 21, 2008, 12:22:16 AM »

Just upgraded to 0.2beta and now whenever I try to delete an email, the email just goes grey and it has a grey trash symbol next to it. However I cannot move it to the trash and I cannot get rid of it.

I suspect its a permissions issue, but could be completely wrong. Can someone please help me.

rosali · « **Reply #1 on:** October 21, 2008, 01:17:53 AM »

It is a configuaration issue ...

#1
$rcmail_config['flag_for_deletion'] = FALSE;

... will solve it.

#2
To get rid of these messages expunge the folder (link below folder list) or set $rcmail_config['skip_deleted'] = TRUE;

bswinnerton · « **Reply #2 on:** October 21, 2008, 10:47:15 AM »

Unfortunately, it is already set to false.

bswinnerton · « **Reply #3 on:** October 21, 2008, 10:51:23 AM »

I didn't realize that was what the compact button did though. When I delete something, it will get grey and have that deleted icon next to it, however it still stays in the mailbox unless I click compact. How can I have it go directly to the trash when I click delete?

rosali · « **Reply #4 on:** October 21, 2008, 11:40:16 AM »

Did you realize that this is also a setting on a per user level? Did you adjust your preferences?

bswinnerton · « **Reply #5 on:** October 21, 2008, 01:20:26 PM »

No, I did not. How would I go about doing that? In preferences?

bswinnerton · « **Reply #6 on:** October 21, 2008, 01:43:48 PM »

How can I make this a server side change for all my users?

rosali · « **Reply #7 on:** October 21, 2008, 03:01:58 PM »

check setting $rcmail_config['dont_override'] ... sorry I'm in a hurry and can't be more detailed at the moment.

bswinnerton · « **Reply #8 on:** October 21, 2008, 03:21:58 PM »

Thats okay!

I found the config. What would I enter in:

Code: [Select]

$rcmail_config['dont_override'] = array();

rosali · « **Reply #9 on:** October 22, 2008, 12:45:16 AM »

Code: [Select]


$rcmail_config['dont_override'] = array();
$rcmail_config['dont_override'][] = 'flag_for_deletion';

... now it should always apply the setting in main.inc.php and ignore the setting in user's preferences. Also the checkbox in user preferences should not be shown anymore.

bswinnerton · « **Reply #10 on:** October 22, 2008, 09:28:54 AM »

Sorry to be a pain, but am I using both those lines or just the bottom one?

rosali · « **Reply #11 on:** October 22, 2008, 01:04:42 PM »

Quote from: rosali;14799

Code: [Select]
$rcmail_config['dont_override'] = array(); $rcmail_config['dont_override'][] = 'flag_for_deletion';

both ... and maybe a third if you want to skip deleted messages ...

$rcmail_config['dont_override'][] = 'skip_deleted';