Author Topic: Cant send messeges  (Read 2469 times)

Backi

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Cant send messeges
« on: November 19, 2008, 03:07:22 AM »
If i try to send a mail (trunk version 2060) nothing happens when i click on "send message"
It doesnt work with both IE or Firefox.
IE reports the following error:

Row: 2082
Char (Zeichen): 5
Error: The object doesnt support this method or attribute. (Das Objekt unterst├╝tzt diese Methode oder Eigenschaft nicht)
Code: 0
URL: wwwmydomainde/?_task=mail&id=myID&_action=compose]www.mydomain.de

surprinsingly it works fine on my notebook but doesnt work with my company-pc :-(

Offline rosali

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Cant send messeges
« Reply #1 on: November 19, 2008, 07:50:05 AM »
Try to disable HTML message composing. Some company content filters block TinyMCE.
Regards,
Rosali
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Backi

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Cant send messeges
« Reply #2 on: November 19, 2008, 07:57:24 AM »
no, switching to text-only doesnt change anything. :-(

Offline rosali

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« Reply #3 on: November 19, 2008, 09:40:21 AM »
What is reported in Firefox Javascript console?

Is the error here:

var sigElem = editor.dom.get("_rc_sig");
Regards,
Rosali
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Backi

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Cant send messeges
« Reply #4 on: November 19, 2008, 09:50:47 AM »
Error: tinyMCE.get is not a function
Source File: mydomain.de/program/js/app.js
Line: 2081

Offline rosali

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« Reply #5 on: November 19, 2008, 10:25:53 AM »
There was a fix for html editor initialization in SVN trunk r2040. Please try to update to current SVN release (/trunk ? RoundCube Webmail ? Trac).
Regards,
Rosali
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Backi

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Cant send messeges
« Reply #6 on: November 20, 2008, 04:29:55 AM »
i updated to the latest version. no changes, still cant sent :-(

Offline rosali

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« Reply #7 on: November 20, 2008, 04:01:10 PM »
Go to a box with unrestricted INTERNET access. I'm quite sure that the firewall before your company box filters out some stuff ... result is a js crash and command buttons will stay disabled.
« Last Edit: November 20, 2008, 04:03:17 PM by rosali »
Regards,
Rosali
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Backi

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Cant send messeges
« Reply #8 on: November 20, 2008, 04:05:39 PM »
its not that simple. it worked one week ago, but after i moved RC and my webspace vom one provider to another the bug appeared. so it cant be a firewall-thing, cause it was working already!