Author Topic: Some incoming messages appear blank  (Read 11375 times)

Offline piperchick

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  • Posts: 9
Some incoming messages appear blank
« on: December 23, 2008, 12:06:46 PM »
Some incoming messages appear to be blank, yet when I look at the same message with Outlook or Gmail (I forward everything to Gmail) there is text.

I can't see a pattern.  Sometime is is just text, other times it is HTML with images.

One message had the Hotmail signature.  Another shows as "unread" even when I look at it.

Any ideas?

Offline rosali

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  • Posts: 2,533
Some incoming messages appear blank
« Reply #1 on: December 24, 2008, 02:00:36 AM »
Please post a sample message.
Regards,
Rosali
__________________
MyRoundcube Project (commercial)

Offline piperchick

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  • Posts: 9
Sample:
« Reply #2 on: December 26, 2008, 07:08:04 PM »
All I see is the final horizontal rule and the MSN signature:

Code: [Select]
Return-path: <name@msn.com>
Envelope-to: name@gloamingheritage.com
Delivery-date: Mon, 22 Dec 2008 08:01:36 -0600
Received: from blu0-omc3-s33.blu0.hotmail.com ([65.55.116.108])
by enlgh.site5.com with esmtp (Exim 4.69)
(envelope-from <name@msn.com>)
id 1LElLf-0007aX-Sn
for name@gloamingheritage.com; Mon, 22 Dec 2008 08:01:36 -0600
Received: from BLU136-W49 ([65.55.116.72]) by blu0-omc3-s33.blu0.hotmail.com with Microsoft SMTPSVC(6.0.3790.3959);
Mon, 22 Dec 2008 06:01:31 -0800
Message-ID: <BLU136-W4983FA6008611AE82D94D9C6EF0@phx.gbl>
Content-Type: multipart/alternative;
boundary=&quot;_d55ace3f-7cdf-4edd-b06e-1ba49a5efc83_&quot;
X-Originating-IP: [193.195.84.178]
From: Name <name@msn.com>
To: Receiver Name <name@gloamingheritage.com>
Subject: MKB new install
Date: Mon, 22 Dec 2008 14:01:30 +0000
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 22 Dec 2008 14:01:31.0118 (UTC) FILETIME=[CA92F0E0:01C9643D]
X-Spam-Status: No, score=-2.6
X-Spam-Score: -25
X-Spam-Bar: --
X-Spam-Flag: NO

--_d55ace3f-7cdf-4edd-b06e-1ba49a5efc83_
Content-Type: text/plain; charset=&quot;Windows-1252&quot;
Content-Transfer-Encoding: quoted-printable


Hi Steph=2C
=20
The Hyperion Template now installed on site.com/site.
=20
I got the main logo across and then boobed big style. I was using extplorer=
 into the back end and I had uninstalled the hyperion template=2C i thiough=
t it hadn't removed the backend files so I deleted them. I then realised to=
 my horror the reason it hadn't removed them is becuase extplorer defaults =
to the route of the public_html folder and I had removed the original templ=
ate from the Joomla 1.0.x site. I had already copied the main logo but we h=
ave lost the smaller logo.
I will recreate it tonight when I get home and place it back on the sites.
=20
I am trying to get my head round the signal login box=2C the forgotten pass=
word link is displayed in the wrong place in IE but is fine in Firefox. I s=
ee on the old site you fixed that=2C how do you do that? This box may be re=
placed with the Community Login Box=2C we shall see what Mr Allen has to sa=
y about that.
=20
Hope your having a good start to your day=2C I didn't! Woke up late but yet=
 still managed to get to wotk with 15 mins to spare as the roads are dead w=
ith folks being off for the festive period.
=20
=20
Rob
=20
=20

_________________________________________________________________
Get a bird=92s eye view of the world with Multimap
http://clk.atdmt.com/GBL/go/115454059/direct/01/=

--_d55ace3f-7cdf-4edd-b06e-1ba49a5efc83_
Content-Type: text/html; charset=&quot;Windows-1252&quot;
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<style>
.hmmessage P
{
margin:0px=3B
padding:0px
}
body.hmmessage
{
font-size: 10pt=3B
font-family:Verdana
}
</style>
</head>
<body class=3D'hmmessage'>
<RTE_TEXT>Hi Steph=2C<BR>
&nbsp=3B<BR>
The Hyperion Template now installed on site.tld/site.<BR>
&nbsp=3B<BR>
I got the main logo across and then boobed big style. I was using extplorer=
 into the back end and I had uninstalled the hyperion template=2C i thiough=
t it hadn't removed the backend files so I deleted them. I then realised to=
 my horror the reason it hadn't removed them is becuase extplorer defaults =
to the route of the public_html folder and I had removed the original templ=
ate from the Joomla 1.0.x site. I had already copied the main logo but we h=
ave lost the smaller logo.<BR>
I will recreate it tonight when I get home and place it back on the sites.<=
BR>
&nbsp=3B<BR>
I am trying to get my head round the signal login box=2C the forgotten pass=
word link is displayed in the wrong place in IE but is fine in Firefox. I s=
ee on the old site you fixed that=2C how do you do that? This box may be re=
placed with the Community Login Box=2C we shall see what Mr Allen has to sa=
y about that.<BR>
&nbsp=3B<BR>
Hope your having a good start to your day=2C I didn't! Woke up late but yet=
 still managed to get to wotk with 15 mins to spare as the roads are dead w=
ith folks being off for the festive period.<BR>
&nbsp=3B<BR>
&nbsp=3B<BR>
Rob<BR>
&nbsp=3B<BR>
&nbsp=3B<BR>
</RTE_TEXT><BR><br /><hr />Great search results=2C great prizes.  BigSnapSe=
arch.com <a href=3D'http://clk.atdmt.com/UKM/go/117442309/direct/01/' targe=
t=3D'_new'>Search now</a></body>
</html>=

--_d55ace3f-7cdf-4edd-b06e-1ba49a5efc83_--
« Last Edit: December 26, 2008, 07:11:20 PM by piperchick »

Offline rosali

  • Hero Member
  • *****
  • Posts: 2,533
Some incoming messages appear blank
« Reply #3 on: December 27, 2008, 01:44:12 AM »
./program/steps/mail/func.inc around line 643 replace by:

Code: [Select]

    // special replacements (not properly handled by washtml class)
    $html_search = array(
      '/(<\/nobr>)(\s+)(<nobr>)/i', // space(s) between <NOBR>
    '/(<[\/]*st1:[^>]+>)/i', // Microsoft's Smart Tags <ST1>
    '/<title>.*<\/title>/i', // PHP bug #32547 workaround: remove title tag
    '/<html[^>]*>/im', // malformed html: remove html tags (#1485139)
    '/<\/html>/i', // malformed html: remove html tags (#1485139)
    '/^[\xFE\xFF\xBB\xBF\x00]+((?:<\!doctype|\<html))/im', // remove byte-order mark (only outlook?)
    '/<rte_text>/i', // find me: #1485647
    '/<\/rte_text>/i', // find me: #1485647  
    );


elements content is wiped out by washtml.php !

I will release a ticket for that at trac ( -> http://trac.roundcube.net/ticket/1485647 )
« Last Edit: December 27, 2008, 01:48:50 AM by rosali »
Regards,
Rosali
__________________
MyRoundcube Project (commercial)

Offline piperchick

  • Newbie
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  • Posts: 9
Some incoming messages appear blank
« Reply #4 on: December 27, 2008, 08:58:55 AM »
Thanks rosali,

That did the trick!

Thanks for submitting to Trac.

Offline rosali

  • Hero Member
  • *****
  • Posts: 2,533
Some incoming messages appear blank
« Reply #5 on: December 28, 2008, 02:08:44 AM »
Fixed by devs in SVN r2190.
Regards,
Rosali
__________________
MyRoundcube Project (commercial)

Offline jillsg

  • Newbie
  • *
  • Posts: 1
webmail messages are blank
« Reply #6 on: September 26, 2009, 12:28:20 PM »
I'm having this same problem now. What's the fix?

Offline stevetamis

  • Newbie
  • *
  • Posts: 3
Some incoming messages appear blank
« Reply #7 on: October 09, 2009, 05:37:13 AM »
Hi Everyone!

This is nice experience to being part of this site actually this topic.We can express our self with the help of this type of site.Good nice topic......

Offline visualweb

  • Newbie
  • *
  • Posts: 1
Some incoming messages appear blank
« Reply #8 on: October 16, 2009, 05:29:19 AM »
I have the same problem in v0.3.

Example message below:

Quote
Return-Path:
Delivered-To: info@domain.nl
Received: from localhost (localhost [127.0.0.1])
   by mail.domain.nl (Postfix) with ESMTP id BE0EB4010EC
   for ; Thu, 15 Oct 2009 16:47:05 +0200 (CEST)
X-Scanned: VisualWeb mailserver for virusses and spam
Received: from mail.domain.nl ([127.0.0.1])
   by localhost (mail.domain.nl [127.0.0.1]) (amavisd-new, port 10024)
   with ESMTP id aVO08hYFpDIB for ;
   Thu, 15 Oct 2009 16:47:01 +0200 (CEST)
Received: from bay0-omc3-s36.bay0.hotmail.com (bay0-omc3-s36.bay0.hotmail.com [65.54.246.236])
   by mail.domain.nl (Postfix) with ESMTP id B78DF4010E5
   for ; Thu, 15 Oct 2009 16:47:00 +0200 (CEST)
Received: from BAY128-W17 ([65.55.133.52]) by bay0-omc3-s36.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.3959);
    Thu, 15 Oct 2009 07:46:59 -0700
Message-ID:
Content-Type: multipart/alternative;
   boundary="_8f05023e-c7d4-4da4-9bc5-c57fc1e93ef0_"
X-Originating-IP: [194.171.56.13]
From: imed arfaoui
To:
Subject: RE: Vraag of suggestie via domain.nl
Date: Thu, 15 Oct 2009 14:46:59 +0000
Importance: Normal
In-Reply-To: <000001ca4da5$bc7b24d0$35716e70$@nl>
References: <20091015115447.C73E3137DA1@mail2.domain.nl>
X-OriginalArrivalTime: 15 Oct 2009 14:46:59.0165 (UTC) FILETIME=[594DA0D0:01CA4DA6]


 <000001ca4da5$bc7b24d0$35716e70$@nl>
MIME-Version: 1.0

--_8f05023e-c7d4-4da4-9bc5-c57fc1e93ef0_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable


ik bn op mn werk nu ik heb geen btw nummer wel spullen naar buite eu is
mogelijk dat ik aantining stempel op de kassa bon en u mn tereug
storting!

groetjes

From: info@domain.nl
To: customer@domain.nl
Subject: RE: Vraag of suggestie via domain.nl
Date: Thu=2C 15 Oct 2009 16:42:35 +0200




Goedendag

=20

Als u de BTW terug wilt ontvangen heeft u een BTW nummer in het
buitenland nodig. Dat is ook het geval indien u geen BTW wilt betalen.

=20

Met een vriendelijke groet


domain.nl

=20

=20



Van:
customer@domain.nl [mailto:customer@domain.nl]=20

Verzonden: Thursday=2C October 15=2C 2009 1:55 PM

Aan: info@domain.nl

Onderwerp: Vraag of suggestie via domain.nl



=20

hoi ik wiel koelkast en gas fornuis kopen en naar buite
europa menemen is mogelijk dat ik btw niet hof te betallin!of weel betalen =
en
ik krijg tereug!=20

No virus
found in this incoming message.

Checked by AVG - AVG Anti-Virus et Internet Security - Protection en temps réel contre les virus, les spywares et les sites Web malveillants

Version: 8.5.421 / Virus Database: 270.14.12/2431 - Release Date: 10/15/09
03:57:00


                     =20
_________________________________________________________________
Nieuws=2C entertainment en de laatste roddels. Je vind het op MSN.nl!
http://nl.msn.com/=

--_8f05023e-c7d4-4da4-9bc5-c57fc1e93ef0_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable






ik bn op mn werk nu ik heb geen btw nummer wel spullen naar buite eu is
mogelijk dat ik aantining stempel op de kassa bon en u mn tereug
storting!

groetjes


From: info@domain.nl
=
To: customer@domain.nl
Subject: RE: Vraag of suggestie via Baumatic=
shop.nl
Date: Thu=2C 15 Oct 2009 16:42:35 +0200
















alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B">Goedendag<=
/p>

alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B"> =3Bp>

alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B" lang=3D"NL">Als u=
 de BTW terug wilt ontvangen heeft u een BTW nummer in het
buitenland nodig. Dat is ook het geval indien u geen BTW wilt betalen.n>



alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B" lang=3D"NL">Maar =
belt u maar op 06-54686095 dan spreken we wel iets af.



alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B" lang=3D"NL"> =
=3B



alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B" lang=3D"NL">Met e=
en vriendelijke groet




alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B" lang=3D"NL"> =
=3B



alibri'=2C'sans-serif'=3B color: rgb(31=2C 73=2C 125)=3B" lang=3D"NL"> =
=3B



=2C 223) -moz-use-text-color -moz-use-text-color=3B border-width: 1pt mediu=
m medium=3B padding: 3pt 0in 0in=3B">

 'Tahoma'=2C'sans-serif'=3B" lang=3D"NL">Van:-size: 10pt=3B font-family: 'Tahoma'=2C'sans-serif'=3B" lang=3D"NL">
customer@domain.nl [mailto:customer@domain.nl]

Verzonden: Thursday=2C October 15=2C 2009 1:55 PM

Aan: info@domain.nl

Onderwerp: Vraag of suggestie via domain.nl





 =3B



hoi ik wiel koelkast en gas fornuis kopen en naar=
 buite
europa menemen is mogelijk dat ik btw niet hof te betallin!of weel betalen =
en
ik krijg tereug!



N=
o virus
found in this incoming message.

Checked by AVG - www.avg.com

Version: 8.5.421 / Virus Database: 270.14.12/2431 - Release Date: 10/15/09
03:57:00



                     

Deel je favoriete foto's online met =3D'http://www.microsoft.com/netherlands/windowslive/Views/productDetail.as=
px?product=3DPhotos' target=3D'_new'>Windows Live Photos
=

--_8f05023e-c7d4-4da4-9bc5-c57fc1e93ef0_--

« Last Edit: October 16, 2009, 06:09:00 AM by visualweb »

Offline JohnDoh

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2,855
Some incoming messages appear blank
« Reply #9 on: October 16, 2009, 06:05:58 AM »
visualweb: I dont belive you are having the same problem, mainly because your example messaage has no tags in and that is what this thread is about :p please correct me if i am wrong.

My guess is that you have blank messages coming in from hotmail, this is a problem with hotmail sending malformed message and your mail server not correcting them. you can see the ticket regarding this issue here #1486166 (Replies from hotmail appear blank.) ? Roundcube Webmail
Roundcube Plugins: Contextmenu, SpamAssassin Prefs, and more…

billysver125

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