Hotmail can't receive email from roundcube when i "REPLY"

[chome]

Hi,

I am using the following to setup my mail server:
- PHP 5
- MYSQL
- HmailServer
- RoundCube

I have another mail server in HQ which is running Lotus Notes, the following shows how HtmailServer is connected to Lotus Notes:

HtmailServer -------Lotus Notes -------- Internet

Htmailserver is relayed to Lotus Notes using SMTP port 25 and my lotus notes will route the email to the internet.

Here is my problem:

In order to test whether my roundcube is working properly, i have tried to sent a mail from HOTMAIL, YAHOO and GMAIL to my RoundCube and the emails are received SUCCESFULLY on my HtmailServer.. The email acount i set on the HtMailServer looks something like: [email protected]. So that means i have set my DNS correctly since email from EXTERNAL to INTERNAL is working fine.

However, when i try to reply the HOTMAIL, YAHOO and GMAIL i received just now, only YAHOO and GMAIL can go through and delivered successfully. The email delivered to HOTMAIL will stuck at the mail.box of my Lotus Notes server and will not send out.

But when i try to COMPOSE NEW MESSAGE, and send to each of HOTMAIL, YAHOO and GMAIL from RoundCube, every emails can be delivered successfully.

So the only problem here is when i REPLY a sender from HOTMAIL, the message will alway stuck at my Lotus Notes... I wonder why....

Can someone help me? Thanks

[Julius Caesar]

Do the Lotus Notes logs have any information on this?

[chome]

Logs show nothing on my Lotus Notes side

[Julius Caesar]

Logs show nothing on my Lotus Notes side

And the HmailServer logs?

[chome]

as shown below

[Julius Caesar]

I can't find anything unusual in it. Do you get some notification (returned mail) or does the reply just vanish?

[chome]

I just found something ..i think is something related to the DNS.

I just tried to use Lotus Notes to send mail to [email protected] the emails also can't go out, stucked in the lotus notes server.

All my clients in LAN points to an Internal DNS server using DHCP. I have an External DNS that is hosting the mx record of mail.company.com. How to I configure my internal DNS so that it can correct point to the external DNS server? I hosted my external DNS server also.

Thanks.

[Julius Caesar]

If the internal DNS does not use the zone-file of the external one (company.com is a master zone on the internal DNS), you can add the MX-records to the zone-file of the internal DNS.

[Julius Caesar]

For example:

Code Select Expand


      Local               |              World
                          |
  [ DNS server ]          |  [ DNS server ]  - - - - - - > [ DNS server ]
 company.com (master)     |   company.com (master)          company.com (slave)
 mail MX 10.x.x.x         |   mail MX 212.x.x.x             mail MX 212.x.x.x
 www   A 10.x.x.x         |   www   A 212.x.x.x             www   A 212.x.x.x


[chome]

If the internal DNS does not use the zone-file of the external one (company.com is a master zone on the internal DNS), you can add the MX-records to the zone-file of the internal DNS.

Hi, both my Internal and External DNS host the company.com

[Julius Caesar]

Hi, both my Internal and External DNS host the company.com

Is this a master-slave configuration (with the External as master and Internal as slave), or has the Internal DNS also a master zone for company.com?

[chome]

Is this a master-slave configuration (with the External as master and Internal as slave), or has the Internal DNS also a master zone for company.com?

Yes internal DNS also host master for company.com