Author Topic: Roundcube: Database Error: CONNECTION FAILED!  (Read 8554 times)

Offline hetngay

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  • Posts: 2
Roundcube: Database Error: CONNECTION FAILED!
« on: June 18, 2009, 12:09:23 AM »
http://www.directadmin.com/forum/show24721ll1
I recently updated DA, and noticed Roundcube showed up in the user level admin section.I clicked on it and got the following:

DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.
Has anyone else had this issue? Personally, I'm not exactly confident that DA was setup correctly to begin with, because my installation doesn't always seem to work like most users or described in the documents.

But I am looking to fix this issue, and would be greatful for anyone's help. Thanks

robj

Offline JonHayes

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  • Posts: 2
Restart MySQL server
« Reply #1 on: June 23, 2009, 10:46:42 PM »
Quote from: hetngay;19695
http://www.directadmin.com/forum/show24721ll1
I recently updated DA, and noticed Roundcube showed up in the user level admin section.I clicked on it and got the following:

DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.
Has anyone else had this issue? Personally, I'm not exactly confident that DA was setup correctly to begin with, because my installation doesn't always seem to work like most users or described in the documents.

But I am looking to fix this issue, and would be greatful for anyone's help. Thanks

robj

I've had this problem on occasion and found that restarting the MySQL server resolved the issue.  I wish I new why, but maybe this will help you get it back up and running

JH
« Last Edit: June 23, 2009, 10:59:58 PM by JonHayes »

Offline JonHayes

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  • Posts: 2
restart the server
« Reply #2 on: June 23, 2009, 10:48:37 PM »
Quote from: hetngay;19695
http://www.directadmin.com/forum/show24721ll1
I recently updated DA, and noticed Roundcube showed up in the user level admin section.I clicked on it and got the following:

DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.
Has anyone else had this issue? Personally, I'm not exactly confident that DA was setup correctly to begin with, because my installation doesn't always seem to work like most users or described in the documents.

But I am looking to fix this issue, and would be greatful for anyone's help. Thanks

robj

I've had this problem on occasion and found that restarting the mail server resolved the issue.  I wish I new why, but maybe this will help you get it back up and running

JH