Author Topic: empty message body when opening  (Read 3226 times)

Offline almar

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  • Posts: 6
empty message body when opening
« on: September 24, 2009, 08:00:30 AM »
Hello,

I've recently installed 0.3 beta and it's fantastic how this software looks today compared to two years ago.

However I'm having issues with some messages. It does not look like a browser, language or IMAP problem.

The email below is not showing up. The header shows up fine, strangely enough. I've found multiple issues but not in the most recent releases. I've attached an image as well.

Does anyone have a clue??


Code: [Select]

X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on jnet.makeweb.nl
X-Spam-Level:
X-Spam-Status: No, score=0.5 required=5.0 tests=AWL,BAYES_50,HTML_MESSAGE,
RDNS_NONE,SPF_SOFTFAIL autolearn=no version=3.2.5
Received: (qmail 20659 invoked by uid 1000); 24 Sep 2009 11:11:06 -0000
Delivered-To: [email]koekies-makewebnl-xx@xx.nl[/email]
Received: (qmail 20655 invoked from network); 24 Sep 2009 11:11:06 -0000
Received: from 194.109.24.29 by jnet (envelope-from <xx@xx.nl>, uid 92) with qmail-scanner-2.05
 (Makeweb AntiVirus  
 Clear:RC:0(194.109.24.29):.
 Processed in 0.022994 secs); 24 Sep 2009 11:11:06 -0000
Received: from unknown (HELO xx.nl) (xx)
  by 0 with SMTP; 24 Sep 2009 11:11:06 -0000
Received: from mail.xx.nl (xx.nl [xx])
by xx.nl (8.13.8/8.13.8) with SMTP id n8OBB0Sb096883
for <xx@xx.nl>; Thu, 24 Sep 2009 13:11:07 +0200 (CEST)
(envelope-from [email]xx@xx.nl[/email])
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=&quot;----_=_NextPart_001_01CA3D07.BB52F3B6&quot;
Subject: RE: mailing
Date: Thu, 24 Sep 2009 13:11:14 +0200
Message-ID: <3E377C405003094ABEC77785262A370F021D70A7@xx>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: mailing
Thread-Index: Aco7hTfUqFMhmLU3SaGypXUKhAyAQQBgeCWg
References: <10b122fcdcb30fdc2fb2f1b35677c9f0@xx>
From: &quot;Machiel xx&quot; <xx@xx.nl>
To: &quot;Almar xx&quot; <xx@xx.nl>
X-Virus-Scanned: by XS4ALL Virus Scanner

This is a multi-part message in MIME format.

------_=_NextPart_001_01CA3D07.BB52F3B6
Content-Type: text/plain;
charset=&quot;us-ascii&quot;
Content-Transfer-Encoding: quoted-printable

TEXT

------_=_NextPart_001_01CA3D07.BB52F3B6
Content-Type: text/html;
charset=&quot;us-ascii&quot;
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D&quot;urn:schemas-microsoft-com:vml&quot; =
xmlns:o=3D&quot;urn:schemas-microsoft-com:office:office&quot; =
xmlns:w=3D&quot;urn:schemas-microsoft-com:office:word&quot; =
xmlns:m=3D&quot;http://schemas.microsoft.com/office/2004/12/omml&quot; =
xmlns=3D&quot;http://www.w3.org/TR/REC-html40&quot;>

<head>
<meta http-equiv=3DContent-Type content=3D&quot;text/html; =
charset=3Dus-ascii&quot;>
<meta name=3DGenerator content=3D&quot;Microsoft Word 12 (filtered medium)&quot;>
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->

TEXT

</body>

</html>

------_=_NextPart_001_01CA3D07.BB52F3B6--


Best regards,

Almar

Offline lacri

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  • Posts: 179
    • http://www.php-lexikon.de
empty message body when opening
« Reply #1 on: September 24, 2009, 09:14:09 AM »
i have past a similar problem in my case a cause a problem with suhoshins restrictions when you have installed suhoshin see in your errorlog and modifie the suhoshin.ini

a other option max memory is set to low in php.ini

Offline almar

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  • Posts: 6
empty message body when opening
« Reply #2 on: September 25, 2009, 04:00:47 AM »
Thanx for the reply. I have rechecked all settings and increased memorysettings to 128 Mb, but no difference. I found out that the issue does not seem to be related to the content or content/type.

After waiting for a couple of minutes, logging in and out a couple of times the body shows up. I turned on the preview pane, and it shows the messagebody without a problem, but when I double click the message it doesn't show up.

I turned on IMAP logging and this is what it does in preview pane:

[25-Sep-2009 09:37:40 +0200]: C: ftch0 UID FETCH 215 (BODY.PEEK[1])
[25-Sep-2009 09:37:40 +0200]: S: * 172 FETCH (BODY[1] {1311}
[25-Sep-2009 09:37:40 +0200]: S: Dear Customer,

And this is what it does in message read mode (where the message doesn't show up):

[25-Sep-2009 09:37:47 +0200]: C: ftch0 UID FETCH 215 (BODY.PEEK[1])
[25-Sep-2009 09:37:47 +0200]: S: * 172 FETCH (BODY[1] {0}
[25-Sep-2009 09:37:47 +0200]: S:  UID 215)
[25-Sep-2009 09:37:47 +0200]: S: ftch0 OK UID FETCH completed

So it looks like an empty value (0) instead of 1311. Does anyone know where this is set? After logging in and out and waiting for a couple of minutes, the message shows up, and is being called with:

[25-Sep-2009 09:51:48 +0200]: C: ftch0 UID FETCH 215 (BODY.PEEK[1])
[25-Sep-2009 09:51:48 +0200]: S: * 172 FETCH (BODY[1] {1311}
[25-Sep-2009 09:51:48 +0200]: S: Dear Customer,

Anyone any ideas why this is happening and where this parameter {1311} is coming from?

Another case shows:

[25-Sep-2009 10:14:17 +0200]: C: ftch0 UID FETCH 217 (BODY.PEEK[TEXT])
[25-Sep-2009 10:14:17 +0200]: S: * 174 FETCH (BODY[TEXT] {0}
[25-Sep-2009 10:14:17 +0200]: S: X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on server

also with parameter {0}, although this time the message is retrieved through IMAP, just not displayed. Probably retrieved because it's a textmessage.


Regards,

Almar
« Last Edit: September 25, 2009, 04:17:44 AM by almar »