Need Help to resolve error!

[fairmaza]

Hello I have installed roundcube but find error. please tell me how can I correct this error.

the error is =
SERVICE CURRENTLY NOT AVAILABLE!
Error No. 1f4)

moreover please tell me how I use this step with detail. The step is given below.

Database Setup
While we're uploading (or after we're done) we have one final step to do before we can start using Roundcube. We need to set up our database. Open your website control panel. You first need to create a database and user with the information we decided earlier. Then add that user to the database. Next we execute the SQL file found in the "/SQL/" directory in Roundcube that is named: "*.initial.sql" where * is your database backend type (mySQL, PostgreSQL, SQLite).

[daashag]

Please give details of your server to better help you. What O/S, database, smtp server, imap server, web server are you using? Are you using a conrol panel?

http://paulstamatiou.com/2005/10/29/how-to-setup-roundcube-webmail-on-your-server/

[fairmaza]

I am using Shared service from servage
http://www.servage.net
O/S = Linux or Unix
Database = MySql 4 & MySql 5
SMTP Server = "smtp1.servage.net" or "smtp2.servage.net" Port : 110
IMAP : srv5-imap.servage.net Port : 143
POP : srv5-pop3.servage.net Port : 25
Web Server = Apache
Control Panel = servage default (cp.servage.net)
for demo, (username = demo2) & (password=demo2)
Please help me

[daashag]

That error usually means it can't connect to the database. That can be for a variety of reasons. I am curious to how far you were able to get on your setup, as you indicated

moreover please tell me how I use this step with detail. The step is given below.

Database Setup
While we're uploading (or after we're done) we have one final step to do before we can start using Roundcube. We need to set up our database. Open your website control panel. You first need to create a database and user with the information we decided earlier. Then add that user to the database. Next we execute the SQL file found in the "/SQL/" directory in Roundcube that is named: "*.initial.sql" where * is your database backend type (mySQL, PostgreSQL, SQLite).

So if you were not able to complete this step correctly then for sure that would cause the error your getting. If you have shell access can can check your database and connectiity to it by running the command  #mysql -u username -p password

[fairmaza]

Thanks I'll cheak

[fairmaza]

Cheaked but same problem again

ok please tell me
database = mysql20.servage.net
database Name = fairmazachato
database Username = fairmazachato
database Password = 4311788!

I have inserted

backend://username:password@domain.com/database

as

mysql20://fairmazachato:4311788!@servage.net/fairmazachato

If it is wrong please tell me which one is right.
Thanks

[daashag]

Cheaked but same problem again

ok please tell me
database = mysql20.servage.net
database Name = fairmazachato
database Username = fairmazachato
database Password = 4311788!

I have inserted

backend://username:password@domain.com/database

as

mysql20://fairmazachato:4311788!@servage.net/fairmazachato

If it is wrong please tell me which one is right.
Thanks

backend = type of databse (change mysql20 to mysql)
domain.com =your domain (change to your domain name) you could try replacing domain.com wit localhost

Try that


     

[ryanb006]

Assuming mysql20.servage.net is your mysql host, your connection string would be:

mysql://fairmazachato:4311788!@mysql20.servage.net/fairmazachato

And if 4311788! is your real password, do change it.

Ryan