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Author Topic: Problem deleting email via Outlook  (Read 3940 times)

Offline Nielemann

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Problem deleting email via Outlook
« on: February 01, 2010, 03:48:23 PM »
Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
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Offline ABerglund

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Problem deleting email via Outlook
« Reply #1 on: February 01, 2010, 05:54:02 PM »
You need to ask this somewhere that provides Outlook support. Roundcube has nothing to do with accessing mail via Outlook.
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Arne Berglund
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Lane Education Service District
Eugene, OR, USA

Offline toetag

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Problem deleting email via Outlook
« Reply #2 on: February 01, 2010, 11:47:18 PM »
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<[ a desert to an irishman is an empty glass. ]>

Offline toetag

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Problem deleting email via Outlook
« Reply #3 on: February 01, 2010, 11:47:59 PM »
Google is yuor friend:

link

Quote from: Nielemann;25092
Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
Logged
<[ a desert to an irishman is an empty glass. ]>

Offline toetag

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Problem deleting email via Outlook
« Reply #4 on: February 01, 2010, 11:50:53 PM »
Google is your friend, you need to purge (outlook issue not roundcube as stated).

Link

Quote from: Nielemann;25092
Hello,

I use Roundcube webmail when i'm not at home, but when i'm at home I want to read and write it through Outlook 2003. Everything works fine, there's only one thing I can't figure out.

When I delete mail in Outlook, the message stays in the Inbox (turned grey and striked through) but can't be completely removed. How do i entirely remove a message in Outlook?

When I open through webmail, all folders are empty. So it looks like synchronizing isn't functioning correct.
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<[ a desert to an irishman is an empty glass. ]>

Offline Nielemann

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Problem deleting email via Outlook
« Reply #5 on: February 02, 2010, 02:35:52 AM »
Thanks for the information!

Sorry, I'm not familiar with Imap and the purge function in Outlook, therefore thought it had something to do with Roundcube <--> Outlook.

Wrong topic at the wrong place, sorry for that.
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