Author Topic: Random: Could not move the message(s)  (Read 6329 times)

Offline jmurtari

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Random: Could not move the message(s)
« on: August 31, 2010, 05:34:21 PM »
Folks,

I searched everything and couldn't find any other reports on this. I'm just having random problems deleting messages for a couple of different users and it just doesn't make any sense.

Running on CentOS 5.5, using the UW Imap server  -- is another imap recommended? Client is Firefox 3.6.8 running on Win XP.

Does not appear to be any real pattern.  It doesn't seem to matter if its a delete from the INBOX or another folder.  Most of the time the first delete will work, maybe several -- but then it will start failing and you see "Could not move the message(s)"

I am not seeing any errors logged anywhere.  I saw one person say that a delete is accomplished by a copy to Trash and then the actual deletion.  When this fails, I don't see a copy in the Trash folder so it doesn't get that far.

Oh -- there is one thing.  If I double click on the message so that it fills the pane and I don't see the summary listings any more.  I can keep deleting messages that way.  Doesn't seem to fail.

I'd welcome anything I can do to debug this further.

Thanks.
« Last Edit: August 31, 2010, 05:35:23 PM by jmurtari »

Offline SKaero

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Random: Could not move the message(s)
« Reply #1 on: August 31, 2010, 10:39:18 PM »
Try enabling $rcmail_config['imap_debug'] in the /config/main.inc.php and post the imap log of the event.

Offline jmurtari

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IMAP log - part one.
« Reply #2 on: September 01, 2010, 09:04:10 AM »
Quote from: skaero;29789
Try enabling $rcmail_config['imap_debug'] in the /config/main.inc.php and post the imap log of the event.


Okay, I tried to trim the log output, but it was still over the system 10K limit.  So I had to split it over two messages.  The remained in the next message.

Here is what occurred prior to the log file start,  I had logged into roundcube as user "jmurtari".  Clicked on the INBOX and got a listing of new messages in the top pane.  The first few message were SPAM.  I waited a few minutes to get a clear log start, and then pressed the DELETE button.  I got the error message "Could not move the message(s). The log is below starting when I pressed DELETE.

[01-Sep-2010 06:32:00 -0400]: S: * OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ SASL-IR LOGIN-REFERRALS] torch.softwareworkshop.com IMAP4rev1 2007e.404 at Wed, 1 Sep 2010 06:32:00 -0400 (EDT)
[01-Sep-2010 06:32:00 -0400]: C: a001 LOGIN "jmurtari" "*****"
[01-Sep-2010 06:32:00 -0400]: S: a001 OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ IDLE UIDPLUS NAMESPACE CHILDREN MAILBOX-REFERRALS BINARY UNSELECT ESEARCH WITHIN SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND] User jmurtari authenticated
[01-Sep-2010 06:32:00 -0400]: C: sel1 SELECT "INBOX"
[01-Sep-2010 06:32:00 -0400]: S: * 39 EXISTS
[01-Sep-2010 06:32:00 -0400]: S: * 0 RECENT
[01-Sep-2010 06:32:00 -0400]: S: * OK [UIDVALIDITY 1283288473] UID validity status
[01-Sep-2010 06:32:00 -0400]: S: * OK [UIDNEXT 41] Predicted next UID
[01-Sep-2010 06:32:00 -0400]: S: * FLAGS (\Answered \Flagged \Deleted \Draft \Seen)
[01-Sep-2010 06:32:00 -0400]: S: * OK [PERMANENTFLAGS (\* \Answered \Flagged \Deleted \Draft \Seen)] Permanent flags
[01-Sep-2010 06:32:00 -0400]: S: * OK [UNSEEN 4] first unseen message in /var/spool/mail/jmurtari
[01-Sep-2010 06:32:00 -0400]: S: * NO Mailbox vulnerable - directory /var/spool/mail must have 1777 protection
[01-Sep-2010 06:32:00 -0400]: S: sel1 OK [READ-WRITE] SELECT completed
[01-Sep-2010 06:32:00 -0400]: C: fuid FETCH 39 (UID)
[01-Sep-2010 06:32:00 -0400]: S: * 39 FETCH (UID 40)
[01-Sep-2010 06:32:00 -0400]: S: fuid OK FETCH completed
[01-Sep-2010 06:32:00 -0400]: C: lsb LSUB "" "Trash"
[01-Sep-2010 06:32:00 -0400]: S: * LSUB () "/" Trash
[01-Sep-2010 06:32:00 -0400]: S: lsb OK LSUB completed
[01-Sep-2010 06:32:00 -0400]: C: flg UID STORE 40 +FLAGS (\Seen)
[01-Sep-2010 06:32:00 -0400]: S: * 39 FETCH (FLAGS (\Seen) UID 40)
[01-Sep-2010 06:32:00 -0400]: S: flg OK UID STORE completed
[01-Sep-2010 06:32:00 -0400]: C: cpy1 UID COPY 40 "Trash"
[01-Sep-2010 06:32:01 -0400]: S: * OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ SASL-IR LOGIN-REFERRALS] torch.softwareworkshop.com IMAP4rev1 2007e.404 at Wed, 1 Sep 2010 06:32:01 -0400 (EDT)
[01-Sep-2010 06:32:01 -0400]: C: a001 LOGIN "jmurtari" "*****"
[01-Sep-2010 06:32:01 -0400]: S: a001 OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ IDLE UIDPLUS NAMESPACE CHILDREN MAILBOX-REFERRALS BINARY UNSELECT ESEARCH WITHIN SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND] User jmurtari authenticated
[01-Sep-2010 06:32:01 -0400]: C: sel1 SELECT "INBOX"
[01-Sep-2010 06:32:01 -0400]: S: * OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ SASL-IR LOGIN-REFERRALS] torch.softwareworkshop.com IMAP4rev1 2007e.404 at Wed, 1 Sep 2010 06:32:01 -0400 (EDT)
[01-Sep-2010 06:32:01 -0400]: C: a001 LOGIN "jmurtari" "*****"
[01-Sep-2010 06:32:01 -0400]: S: a001 OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ IDLE UIDPLUS NAMESPACE CHILDREN MAILBOX-REFERRALS BINARY UNSELECT ESEARCH WITHIN SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND] User jmurtari authenticated
[01-Sep-2010 06:32:01 -0400]: C: cp01 CAPABILITY
[01-Sep-2010 06:32:01 -0400]: S: * CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ IDLE UIDPLUS NAMESPACE CHILDREN MAILBOX-REFERRALS BINARY UNSELECT ESEARCH WITHIN SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND SASL-IR LOGIN-REFERRALS
[01-Sep-2010 06:32:01 -0400]: S: cp01 OK CAPABILITY completed
[01-Sep-2010 06:32:01 -0400]: C: sel1 SELECT "INBOX"
[01-Sep-2010 06:32:01 -0400]: S: * 39 EXISTS
[01-Sep-2010 06:32:01 -0400]: S: * 0 RECENT
[01-Sep-2010 06:32:01 -0400]: S: * OK [UIDVALIDITY 1283288473] UID validity status
[01-Sep-2010 06:32:01 -0400]: S: * OK [UIDNEXT 41] Predicted next UID
[01-Sep-2010 06:32:01 -0400]: S: * FLAGS (\Answered \Flagged \Deleted \Draft \Seen)
[01-Sep-2010 06:32:01 -0400]: S: * OK [PERMANENTFLAGS (\* \Answered \Flagged \Deleted \Draft \Seen)] Permanent flags
[01-Sep-2010 06:32:01 -0400]: S: * OK [UNSEEN 4] first unseen message in /var/spool/mail/jmurtari
[01-Sep-2010 06:32:01 -0400]: S: * NO Mailbox vulnerable - directory /var/spool/mail must have 1777 protection
[01-Sep-2010 06:32:01 -0400]: S: sel1 OK [READ-WRITE] SELECT completed
[01-Sep-2010 06:32:01 -0400]: C: fuid FETCH 39 (UID)
[01-Sep-2010 06:32:01 -0400]: S: * 39 FETCH (UID 40)
[01-Sep-2010 06:32:01 -0400]: S: fuid OK FETCH completed
[01-Sep-2010 06:32:01 -0400]: C: s SORT (DATE) US-ASCII ALL
[01-Sep-2010 06:32:01 -0400]: S: * SORT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39
[01-Sep-2010 06:32:01 -0400]: S: s OK SORT completed
[01-Sep-2010 06:32:01 -0400]: C: FH12 FETCH 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,39 (UID RFC822.SIZE FLAGS INTERNALDATE BODY.PEEK[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY X-DRAFT-INFO)])
[01-Sep-2010 06:32:01 -0400]: S: * 1 FETCH (UID 1 RFC822.SIZE 7343 FLAGS (\Seen \Answered) INTERNALDATE "31-Aug-2010 16:47:52 -0400" BODY[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY X-DRAFT-INFO)] {519}
[01-Sep-2010 06:32:01 -0400]: S: In-Reply-To: <62cb0ee2520c45b1cc7e28a2e46893d8@torch.thebook.com>
References:
        <62cb0ee2520c45b1cc7e28a2e46893d8@torch.thebook.com>
Date: Tue, 31 Aug 2010 16:47:45 -0400
Message-ID:
Subject: Re: ssh to soulmate
From: George Lawton
To: jmurtari@thebook.com, Kimber Aronson
Content-Type: multipart/alternative; boundary=0015174c43387a2589048f24b19c

=================
Next message contains remainder of log.

Offline jmurtari

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IMAP log - part two.
« Reply #3 on: September 01, 2010, 09:07:50 AM »
Quote from: skaero;29789
Try enabling $rcmail_config['imap_debug'] in the /config/main.inc.php and post the imap log of the event.


This is the remainder  of the log.  I don't even see any attempt at deletion. I thought this might be a GUI problem.  I had been using Firefox, I have tried the same thing with IE and gotten similar random errors.  Could it be the UW Imap?

[01-Sep-2010 06:32:01 -0400]: S: )
[01-Sep-2010 06:32:01 -0400]: S: * 2 FETCH (UID 2 RFC822.SIZE 18931 FLAGS (\Seen) INTERNALDATE "31-Aug-2010 16:57:37 -0400" BODY[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY X-DRAFT-INFO)] {486}
[01-Sep-2010 06:32:01 -0400]: S: Date: Tue, 31 Aug 2010 17:57:33 -0300
To: "johnm@thebook.com"
From: Como Vender mas dando Mejor Servicio al Cliente
Reply-to: Como Vender mas dando Mejor Servicio al Cliente
Subject: Como Vender Mas Dando Mejor Servicio al Cliente
Message-ID: <23f379a6163dc378c766047aa879e328@emailpro.canopus.com.ar>
X-Priority: 3
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"

##
## Numerous headers deleted.
##


[01-Sep-2010 06:32:01 -0400]: S: )
[01-Sep-2010 06:32:01 -0400]: S: * 38 FETCH (UID 39 RFC822.SIZE 3604 FLAGS () INTERNALDATE " 1-Sep-2010 05:02:48 -0400" BODY[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY X-DRAFT-INFO)] {342}
[01-Sep-2010 06:32:01 -0400]: S: Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
Subject: stephenbaskerville.net mailing list memberships reminder
From: newsletter-owner@stephenbaskerville.net
To: jmurtari@thebook.com
Message-ID:
Date: Wed, 01 Sep 2010 04:00:09 -0500

##
## THIS FOLLOWING MESSAGE FROM "GroupOn" SHOULD HAVE BEEN DELETED
##

[01-Sep-2010 06:32:01 -0400]: S: )
[01-Sep-2010 06:32:01 -0400]: S: * 39 FETCH (UID 40 RFC822.SIZE 24085 FLAGS (\Seen) INTERNALDATE " 1-Sep-2010 05:04:41 -0400" BODY[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY X-DRAFT-INFO)] {447}
[01-Sep-2010 06:32:01 -0400]: S: From: "Groupon"
To:
Subject: =?UTF-8?B?SGFsZiBPZmYgYXQgR2FsbGVh4oCZcyBUcm9waWNhbCBHcmVlbmhv?=
 =?UTF-8?B?dXNl?=
Date: Wed, 01 Sep 2010 03:04:25 -0600
Reply-To: "Groupon"
Message-ID: <7a88ef79-d547-4acf-b5d1-6df8e8a3f583@xtinmta109.xt.local>
Content-Type: text/html;
        charset="us-ascii"
Content-Transfer-Encoding: 7bit


[01-Sep-2010 06:32:01 -0400]: S: )
[01-Sep-2010 06:32:01 -0400]: S: FH12 OK FETCH completed
[01-Sep-2010 06:32:01 -0400]: C: srch1 SEARCH ALL UNSEEN
[01-Sep-2010 06:32:01 -0400]: S: * SEARCH 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38
[01-Sep-2010 06:32:01 -0400]: S: srch1 OK SEARCH completed
[01-Sep-2010 06:32:01 -0400]: C: I LOGOUT
[01-Sep-2010 06:32:02 -0400]: S: * NO Trying to get mailbox lock from process 29866
[01-Sep-2010 06:32:02 -0400]: S: * 39 EXISTS
[01-Sep-2010 06:32:02 -0400]: S: * 0 RECENT
[01-Sep-2010 06:32:02 -0400]: S: * OK [UIDVALIDITY 1283288473] UID validity status
[01-Sep-2010 06:32:02 -0400]: S: * OK [UIDNEXT 41] Predicted next UID
[01-Sep-2010 06:32:02 -0400]: S: * FLAGS (\Answered \Flagged \Deleted \Draft \Seen)
[01-Sep-2010 06:32:02 -0400]: S: * OK [PERMANENTFLAGS (\* \Answered \Flagged \Deleted \Draft \Seen)] Permanent flags
[01-Sep-2010 06:32:02 -0400]: S: * OK [UNSEEN 4] first unseen message in /var/spool/mail/jmurtari
[01-Sep-2010 06:32:02 -0400]: S: * NO Mailbox vulnerable - directory /var/spool/mail must have 1777 protection
[01-Sep-2010 06:32:02 -0400]: S: sel1 OK [READ-WRITE] SELECT completed
[01-Sep-2010 06:32:02 -0400]: C: FH12 UID FETCH 39 (UID RFC822.SIZE FLAGS INTERNALDATE BODYSTRUCTURE BODY.PEEK[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY X-DRAFT-INFO)])
[01-Sep-2010 06:32:02 -0400]: S: * 38 FETCH (UID 39 RFC822.SIZE 3604 FLAGS () INTERNALDATE " 1-Sep-2010 05:02:48 -0400" BODYSTRUCTURE ("TEXT" "PLAIN" ("CHARSET" "us-ascii") NIL NIL "7BIT" 1154 24 NIL NIL NIL NIL) BODY[HEADER.FIELDS (DATE FROM TO SUBJECT REPLY-TO IN-REPLY-TO CC BCC CONTENT-TRANSFER-ENCODING CONTENT-TYPE MESSAGE-ID REFERENCES DISPOSITION-NOTIFICATION-TO X-PRIORITY X-DRAFT-INFO)] {342}
[01-Sep-2010 06:32:02 -0400]: S: Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit
Subject: stephenbaskerville.net mailing list memberships reminder
From: newsletter-owner@stephenbaskerville.net
To: jmurtari@thebook.com
Message-ID:
Date: Wed, 01 Sep 2010 04:00:09 -0500


[01-Sep-2010 06:32:02 -0400]: S: )
[01-Sep-2010 06:32:02 -0400]: S: FH12 OK UID FETCH completed
[01-Sep-2010 06:32:02 -0400]: C: ftch0 UID FETCH 39 (BODY.PEEK[1])
[01-Sep-2010 06:32:02 -0400]: S: * 38 FETCH (UID 39 BODY[1] {1154}
[01-Sep-2010 06:32:02 -0400]: S: This is a reminder, sent out once a month, about your

## MSG LINES DELETED.

[01-Sep-2010 06:32:02 -0400]: S: )
[01-Sep-2010 06:32:02 -0400]: S: ftch0 OK UID FETCH completed
[01-Sep-2010 06:32:02 -0400]: C: flg UID STORE 39 +FLAGS (\Seen)
[01-Sep-2010 06:32:02 -0400]: S: * 38 FETCH (FLAGS (\Seen) UID 39)
[01-Sep-2010 06:32:02 -0400]: S: flg OK UID STORE completed
[01-Sep-2010 06:32:02 -0400]: C: I LOGOUT
[01-Sep-2010 06:33:52 -0400]: S: * OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ SASL-IR LOGIN-REFERRALS] torch.softwareworkshop.com IMAP4rev1 2007e.404 at Wed, 1 Sep 2010 06:33:52 -0400 (EDT)
[01-Sep-2010 06:33:52 -0400]: C: a001 LOGIN "jmurtari" "*****"
[01-Sep-2010 06:33:52 -0400]: S: a001 OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ IDLE UIDPLUS NAMESPACE CHILDREN MAILBOX-REFERRALS BINARY UNSELECT ESEARCH WITHIN SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND] User jmurtari authenticated
[01-Sep-2010 06:33:52 -0400]: C: sel1 SELECT "INBOX"
[01-Sep-2010 06:33:52 -0400]: S: * 39 EXISTS
[01-Sep-2010 06:33:52 -0400]: S: * 0 RECENT
[01-Sep-2010 06:33:52 -0400]: S: * OK [UIDVALIDITY 1283288473] UID validity status
[01-Sep-2010 06:33:52 -0400]: S: * OK [UIDNEXT 41] Predicted next UID
[01-Sep-2010 06:33:52 -0400]: S: * FLAGS (\Answered \Flagged \Deleted \Draft \Seen)
[01-Sep-2010 06:33:52 -0400]: S: * OK [PERMANENTFLAGS (\* \Answered \Flagged \Deleted \Draft \Seen)] Permanent flags
[01-Sep-2010 06:33:52 -0400]: S: * OK [UNSEEN 4] first unseen message in /var/spool/mail/jmurtari
[01-Sep-2010 06:33:52 -0400]: S: * NO Mailbox vulnerable - directory /var/spool/mail must have 1777 protection
[01-Sep-2010 06:33:52 -0400]: S: sel1 OK [READ-WRITE] SELECT completed
[01-Sep-2010 06:33:52 -0400]: C: fuid FETCH 39 (UID)
[01-Sep-2010 06:33:52 -0400]: S: * 39 FETCH (UID 40)
[01-Sep-2010 06:33:52 -0400]: S: fuid OK FETCH completed
[01-Sep-2010 06:33:52 -0400]: C: srch1 SEARCH ALL UNSEEN
[01-Sep-2010 06:33:52 -0400]: S: * SEARCH 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37
[01-Sep-2010 06:33:52 -0400]: S: srch1 OK SEARCH completed
[01-Sep-2010 06:33:52 -0400]: C: I LOGOUT
[thebook@torch logs]$

Offline alec

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Random: Could not move the message(s)
« Reply #4 on: September 01, 2010, 09:38:24 AM »
There's a copy command (cpy1 UID COPY 40 "Trash") in the log, but no response from server.

Offline jmurtari

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IMAP log excerpts - failed and okay deletions
« Reply #5 on: September 01, 2010, 10:23:14 AM »
Quote from: alec;29799
There's a copy command (cpy1 UID COPY 40 "Trash") in the log, but no response from server.


Okay, I'm a programmer but I don't know a lot about the IMAP protocol.
Thanks for pointing that out.   Here are the lines with context on the failure. I also had a delete succeed on another message and show that also.

I guess the big question is why?  And why at random times?

-------------- failed deletion attempt
[01-Sep-2010 06:32:00 -0400]: C: cpy1 UID COPY 40 "Trash"
[01-Sep-2010 06:32:01 -0400]: S: * OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ SASL-IR LOGIN-REFERRALS] torch.softwareworkshop.com IMAP4rev1 2007e.404 at Wed, 1 Sep 2010 06:32:01 -0400 (EDT)
[01-Sep-2010 06:32:01 -0400]: C: a001 LOGIN "jmurtari" "*****"

----------------- okay deletion
[01-Sep-2010 10:17:35 -0400]: C: cpy1 UID COPY 55 "Trash"
[01-Sep-2010 10:17:35 -0400]: S: cpy1 OK [COPYUID 1095084121 55 814] UID COPY completed
[01-Sep-2010 10:17:35 -0400]: C: flg UID STORE 55 +FLAGS (\Deleted)
[01-Sep-2010 10:17:35 -0400]: S: * 52 FETCH (FLAGS (\Seen \Deleted) UID 55)
[01-Sep-2010 10:17:35 -0400]: S: flg OK UID STORE completed
[01-Sep-2010 10:17:35 -0400]: C: cp01 CAPABILITY
[01-Sep-2010 10:17:35 -0400]: S: * CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ IDLE UIDPLUS NAMESPACE CHILDREN MAILBOX-REFERRALS BINARY UNSELECT ESEARCH WITHIN SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND SASL-IR LOGIN-REFERRALS
[01-Sep-2010 10:17:35 -0400]: S: cp01 OK CAPABILITY completed
[01-Sep-2010 10:17:35 -0400]: C: exp1 UID EXPUNGE 55
[01-Sep-2010 10:17:35 -0400]: S: * 52 EXPUNGE
[01-Sep-2010 10:17:35 -0400]: S: * 56 EXISTS
[01-Sep-2010 10:17:35 -0400]: S: * 1 RECENT
[01-Sep-2010 10:17:35 -0400]: S: exp1 OK Expunged 1 messages
[01-Sep-2010 10:17:35 -0400]: C: I LOGOUT
[01-Sep-2010 10:17:35 -0400]: S: * OK [CAPABILITY IMAP4REV1 I18NLEVEL=1 LITERAL+ SASL-IR LOGIN-REFERRALS] torch.softwareworkshop.com IMAP4rev1 2007e.404 at Wed, 1 Sep 2010 10:17:35 -0400 (EDT)
[01-Sep-2010 10:17:35 -0400]: C: a001 LOGIN "jmurtari" "*****"

Offline SKaero

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Random: Could not move the message(s)
« Reply #6 on: September 01, 2010, 11:32:43 AM »
Its not a RoundCube problem, your IMAP server is for some reason killing the IMAP session when you try to delete the message. You should look at your IMAP server logs to try and find out whats wrong.

Offline jmurtari

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Random: Could not move the message(s)
« Reply #7 on: September 01, 2010, 11:37:06 AM »
Quote from: skaero;29803
Its not a RoundCube problem, your IMAP server is for some reason killing the IMAP session when you try to delete the message. You should look at your IMAP server logs to try and find out whats wrong.


Okay, I think I suspected that since I've seen no other reports.  As I said we are running Centos 5 -- I will probably go to a different imap server, is there one you recommend.

Thanks.

Offline SKaero

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Random: Could not move the message(s)
« Reply #8 on: September 01, 2010, 11:54:04 AM »
There are a lots of mail servers to choose from, I recommend comparing them to find what you need Comparison of mail servers - Wikipedia, the free encyclopedia Some of the popular Linux mail servers (in no particular order) are Courier, Dovecot, and Exim.

Offline jmurtari

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Random: Could not move the message(s)
« Reply #9 on: September 01, 2010, 12:05:22 PM »
Quote from: skaero;29806
There are a lots of mail servers to choose from, I recommend comparing them to find what you need Comparison of mail servers - Wikipedia, the free encyclopedia Some of the popular Linux mail servers (in no particular order) are Courier, Dovecot, and Exim.
Okay, thanks for that.  We are pretty happy with Sendmail.  I'm assuming the
problem is with our IMAP server and I was looking for recommendation on
another IMAP server.  We are using the UW server at present on CentOS 5.