Author Topic: replying to a message does not work (screen stucks on sending message) (Read 4946 times)

spriebe · « **on:** September 23, 2010, 03:40:51 AM »

Hello!

When i try to reply to an e-mail the screen stucks on "Sending message...". Other messages in my box are working fine. In this case isn't even an smtp connection established.

Stefan

rosali · « **Reply #1 on:** September 23, 2010, 05:06:04 AM »

Any log snippets?

spriebe · « **Reply #2 on:** September 23, 2010, 05:39:12 AM »

Oh could you please tell me where i can find the log.

I've set:
// system error reporting: 1 = log; 2 = report (not implemented yet), 4 = show, 8 = trace
$rcmail_config['debug_level'] = 4;

// log driver: 'syslog' or 'file'.
$rcmail_config['log_driver'] = 'file';

But cannot find any log file.

rosali · « **Reply #3 on:** September 23, 2010, 05:48:58 AM »

Enable smtp logging:

// Log SMTP conversation to /smtp or to syslog
$rcmail_config['smtp_debug'] = true;

Log files are in the directory logs in roundcube folder by default.

spriebe · « **Reply #4 on:** September 23, 2010, 06:03:27 AM »

logs/smtp stays completely empty.

alec · « **Reply #5 on:** September 23, 2010, 07:45:52 AM »

Never use debug_level=4. Set it to 1.

spriebe · « **Reply #6 on:** September 23, 2010, 07:52:43 AM »

still nothing in the logs. But the logging is working fine if i send a new message, log in, .... - so this can't be the problem.

rosali · « **Reply #7 on:** September 23, 2010, 08:04:11 AM »

Nothing in the error log? What is in imap debug log if option enabled ( $rcmail_config['imap_debug'] = true; )?

spriebe · « **Reply #8 on:** September 23, 2010, 08:21:45 AM »

The logs get filled while watching the mail and hitting the reply button. But when i then press the send button - still nothing in it.

rosali · « **Reply #9 on:** September 23, 2010, 08:26:40 AM »

Then I have no idea, sorry!

spriebe · « **Reply #10 on:** September 23, 2010, 08:30:17 AM »

mhm it works also for other messages only for this one it seems to get stuck. I also cannot click any buttons anymore on the roundcube page

rosali · « **Reply #11 on:** September 23, 2010, 08:37:47 AM »

The GUI is locked when clicking the send button. That's ok. Could you post this message in raw format (*.eml file)?

spriebe · « **Reply #12 on:** September 23, 2010, 08:48:52 AM »

OK i've modified the message a lot as it contains internal Data - but it still happens with this message so i didn't touch the bug :-)

Attached you'll find it.

rosali · « **Reply #13 on:** September 23, 2010, 09:00:02 AM »

I have imported this message into my server and it works for me. Sorry, I have no more idea.

spriebe · « **Reply #14 on:** September 23, 2010, 09:01:35 AM »

mhm strange. Any PHP Settings i should or could check?