Unable to forward a multiple message reply

lpet43 · February 08, 2011, 02:39:39 PM

I have tried unsuccessfully to forward an email conversation with multiple replies. Why? I can do that with any other email client!

JohnDoh · February 09, 2011, 03:19:54 AM

QuoteI have tried unsuccessfully to forward an email conversation with multiple replies.

You mean forward multiple messages at once? Do you mean forward as attachment rather than inline?

lpet43 · February 09, 2011, 01:11:43 PM

I mean a message that's gone to several parties and each is included in the reply. Then I try to forward it and am unable to. I am able to do this on every other email I have used, Gmail, Hotmail, Outlook & Horde.

lpet43 · February 10, 2011, 09:26:28 AM

Yesterday, I tried forwarding a smaller email (only two replies) and was also unable to send it. Is there a setting that I'm missing that would allow this? I've looked and can't seem to find one.

JohnDoh · February 10, 2011, 11:34:40 AM

is the error in the error log or on the screen or what? do you have an error message you could paste? also are you running any plugins like "Limit Recipients" for example?

lpet43 · February 10, 2011, 04:10:09 PM

there is no error message; it just runs, trying to send until it times out, I guess. I am running no plugins

JohnDoh · February 16, 2011, 01:04:57 AM

turn on smtp logging and post the log here please

lpet43 · February 16, 2011, 02:50:48 PM

I have no idea where to find what you're asking for!

JohnDoh · February 17, 2011, 02:55:13 AM

QuoteI have no idea where to find what you're asking for!

its you thats looking for it not me, the config file is well commented see if you can find it

lpet43 · February 22, 2011, 11:39:17 AM

I have looked thru the settings tab, but see NO configuration option. Again this morning, I am unable to reply to a message related to an email I sent that was also included! This is EXTREMELY frustrating! It is a business email for me that I need this capability. I am NOT a programmer.

JohnDoh · February 22, 2011, 01:20:32 PM

its not in the settings tab, its in the config file [rc root]/config/main.inc.php there is one called $rcmail_config['smtp_debug'] set that to true, then try and send a message then goto [rc root]/logs/ and check what it says in all the files. I'm not sure if the information is written to the error log file or a seperate one but you'll see the whole conversation with the SMTP server. if you can paste that in here then we'll be able to see whats going on. Before you paste it make sure you've removed any personal information like usernames or passwords which might be in there