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Author Topic: IMAP Error: Could not save message in Sent  (Read 5198 times)

Offline RvdH

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IMAP Error: Could not save message in Sent
« on: June 27, 2011, 05:12:36 AM »
Hello all,

I have a problem with the latest version of roundcube (0.5.3) and iMail Server (v8.0.5) that is running on our server.

When composing new messages and sending them, no error occurs and the message is successfully saved in the 'Sent' items folder.
But if I try to forward or reply a message the message is not saved to the 'Sent' items folder and a error message is displayed on screen: 'An error occured while saving sent message'

The log file displays this information:
Code: [Select]
[26-Jun-2011 17:15:15 +0200]: IMAP Error: Could not save message in Sent in C:\Inetpub\roundcube\program\steps\mail\sendmail.inc on line 669 (POST /?_unlock=loading1308928499463?_task=mail&_action=send)

Previously we were using version roundcube 0.3.1, this version did not have this problem.
Anyone knows how to fix this?

Thanks in advance,
RvdH
« Last Edit: June 27, 2011, 05:18:10 AM by RvdH »
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Offline SKaero

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IMAP Error: Could not save message in Sent
« Reply #1 on: June 27, 2011, 07:10:32 AM »
Enable imap_debug and post the log of the error.
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Offline RvdH

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IMAP Error: Could not save message in Sent
« Reply #2 on: June 27, 2011, 08:17:52 AM »
BTW, i have to mention the message is forwarded or repliedto correctly, it just isn't saved in 'Sent' items folder

Here you go:

Code: [Select]
[27-Jun-2011 14:13:49 +0200]: S: * OK IMAP4 Server (IMail 8.05)
[27-Jun-2011 14:13:49 +0200]: C: A0001 CAPABILITY
[27-Jun-2011 14:13:49 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 14:13:49 +0200]: S: A0001 OK CAPABILITY completed
[27-Jun-2011 14:13:49 +0200]: C: A0002 AUTHENTICATE CRAM-MD5
[27-Jun-2011 14:13:49 +0200]: S: + PDE2MzMwLjk5NDMwOTc5NkBoZXRjb2xsZWN0aWVmPg==
[27-Jun-2011 14:13:49 +0200]: C: cnV1ZEBoZXRjb2xsZWN0aWVmLm5sIGJjZTc5YTYxNDE5YTVlZWVmNjVhYmZiOGViMDVlNTUx
[27-Jun-2011 14:13:49 +0200]: S: A0002 OK AUTHENTICATION successful
[27-Jun-2011 14:13:50 +0200]: C: A0003 SELECT INBOX
[27-Jun-2011 14:13:50 +0200]: S: * FLAGS (\Answered \Flagged \Deleted \Seen \Draft)
[27-Jun-2011 14:13:50 +0200]: S: * 1 EXISTS
[27-Jun-2011 14:13:50 +0200]: S: * 0 RECENT
[27-Jun-2011 14:13:50 +0200]: S: * OK [UIDVALIDITY 1308927906] UIDs valid
[27-Jun-2011 14:13:50 +0200]: S: A0003 OK [READ-WRITE] SELECT completed
[27-Jun-2011 14:13:50 +0200]: C: A0004 UID STORE 608927920 +FLAGS.SILENT ($Forwarded)
[27-Jun-2011 14:13:50 +0200]: S: A0004 OK UID Completed
[27-Jun-2011 14:13:50 +0200]: C: A0005 LSUB "" Sent
[27-Jun-2011 14:13:50 +0200]: S: * LSUB (\Marked) "/" Sent
[27-Jun-2011 14:13:50 +0200]: S: A0005 OK LSUB completed
[27-Jun-2011 14:13:50 +0200]: C: A0006 LIST "" Sent
[27-Jun-2011 14:13:50 +0200]: S: * 1 EXISTS
[27-Jun-2011 14:13:50 +0200]: S: * OK [UNSEEN 1] Message 1 is the first unseen message
[27-Jun-2011 14:13:50 +0200]: S: * LIST (\Marked) "/" Sent
[27-Jun-2011 14:13:50 +0200]: S: A0006 OK LIST completed
[27-Jun-2011 14:13:50 +0200]: C: A0007 LOGOUT
[27-Jun-2011 14:13:50 +0200]: S: * BYE IMAP4 Server logging out
[27-Jun-2011 14:13:50 +0200]: S: A0007 OK LOGOUT completed
[27-Jun-2011 14:13:51 +0200]: S: * OK IMAP4 Server (IMail 8.05)
[27-Jun-2011 14:13:51 +0200]: C: A0001 CAPABILITY
[27-Jun-2011 14:13:51 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 14:13:51 +0200]: S: A0001 OK CAPABILITY completed
[27-Jun-2011 14:13:51 +0200]: C: A0002 AUTHENTICATE CRAM-MD5
[27-Jun-2011 14:13:51 +0200]: S: + PDIwMjA5Ljk5NDMxMDk4NEBoZXRjb2xsZWN0aWVmPg==
[27-Jun-2011 14:13:51 +0200]: C: cnV1ZEBoZXRjb2xsZWN0aWVmLm5sIDBiZmViYjNmNjAzZTk1NWE4OTkwODNhOTc2MDc2YjRm
[27-Jun-2011 14:13:51 +0200]: S: A0002 OK AUTHENTICATION successful
[27-Jun-2011 14:13:51 +0200]: C: A0003 CAPABILITY
[27-Jun-2011 14:13:51 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 14:13:51 +0200]: S: A0003 OK CAPABILITY completed
[27-Jun-2011 14:13:51 +0200]: C: A0004 LSUB "" "*"
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Sent
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Trash
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Drafts
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Junk
[27-Jun-2011 14:13:51 +0200]: S: A0004 OK LSUB completed
[27-Jun-2011 14:13:51 +0200]: C: A0005 LOGOUT
[27-Jun-2011 14:13:51 +0200]: S: * BYE IMAP4 Server logging out
[27-Jun-2011 14:13:51 +0200]: S: A0005 OK LOGOUT completed
[27-Jun-2011 14:13:51 +0200]: S: * OK IMAP4 Server (IMail 8.05)
[27-Jun-2011 14:13:51 +0200]: C: A0001 CAPABILITY
[27-Jun-2011 14:13:51 +0200]: S: * OK IMAP4 Server (IMail 8.05)
[27-Jun-2011 14:13:51 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 14:13:51 +0200]: C: A0001 CAPABILITY
[27-Jun-2011 14:13:51 +0200]: S: A0001 OK CAPABILITY completed
[27-Jun-2011 14:13:51 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 14:13:51 +0200]: C: A0002 AUTHENTICATE CRAM-MD5
[27-Jun-2011 14:13:51 +0200]: S: A0001 OK CAPABILITY completed
[27-Jun-2011 14:13:51 +0200]: C: A0002 AUTHENTICATE CRAM-MD5
[27-Jun-2011 14:13:51 +0200]: S: + PDIyNjU4Ljk5NDMxMTczNEBoZXRjb2xsZWN0aWVmPg==
[27-Jun-2011 14:13:51 +0200]: S: + PDIyNjU4Ljk5NDMxMTczNEBoZXRjb2xsZWN0aWVmPg==
[27-Jun-2011 14:13:51 +0200]: C: cnV1ZEBoZXRjb2xsZWN0aWVmLm5sIDVkNTFkYjYyMzhmMDdmOTMwZDRhZTRkNjc0NmE0NmI3
[27-Jun-2011 14:13:51 +0200]: C: cnV1ZEBoZXRjb2xsZWN0aWVmLm5sIDVkNTFkYjYyMzhmMDdmOTMwZDRhZTRkNjc0NmE0NmI3
[27-Jun-2011 14:13:51 +0200]: S: A0002 OK AUTHENTICATION successful
[27-Jun-2011 14:13:51 +0200]: C: A0003 CAPABILITY
[27-Jun-2011 14:13:51 +0200]: S: A0002 OK AUTHENTICATION successful
[27-Jun-2011 14:13:51 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 14:13:51 +0200]: C: A0003 CAPABILITY
[27-Jun-2011 14:13:51 +0200]: S: A0003 OK CAPABILITY completed
[27-Jun-2011 14:13:51 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 14:13:51 +0200]: S: A0003 OK CAPABILITY completed
[27-Jun-2011 14:13:51 +0200]: C: A0004 LSUB "" "*"
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Sent
[27-Jun-2011 14:13:51 +0200]: C: A0004 STATUS INBOX (MESSAGES UNSEEN)
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Trash
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Drafts
[27-Jun-2011 14:13:51 +0200]: S: * LSUB (\Marked) "/" Junk
[27-Jun-2011 14:13:51 +0200]: S: * STATUS INBOX (MESSAGES 1 UNSEEN 0)
[27-Jun-2011 14:13:51 +0200]: S: A0004 OK STATUS completed
[27-Jun-2011 14:13:51 +0200]: S: A0004 OK LSUB completed
[27-Jun-2011 14:13:51 +0200]: C: A0005 SELECT INBOX
[27-Jun-2011 14:13:51 +0200]: C: A0005 STATUS INBOX (MESSAGES UNSEEN)
[27-Jun-2011 14:13:51 +0200]: S: * FLAGS (\Answered \Flagged \Deleted \Seen \Draft)
[27-Jun-2011 14:13:51 +0200]: S: * 1 EXISTS
[27-Jun-2011 14:13:51 +0200]: S: * 0 RECENT
[27-Jun-2011 14:13:51 +0200]: S: * OK [UIDVALIDITY 1308927906] UIDs valid
[27-Jun-2011 14:13:51 +0200]: S: A0005 OK [READ-WRITE] SELECT completed
[27-Jun-2011 14:13:51 +0200]: C: A0006 FETCH 1 (UID)
[27-Jun-2011 14:13:51 +0200]: S: * 1 FETCH (UID 608927920)
[27-Jun-2011 14:13:51 +0200]: S: A0006 OK FETCH completed
[27-Jun-2011 14:13:51 +0200]: C: A0007 FETCH 1:* (INTERNALDATE BODY.PEEK[HEADER.FIELDS (DATE)])
[27-Jun-2011 14:13:51 +0200]: S: * 1 FETCH (INTERNALDATE "27-Jun-2011 13:57:26 +0200" BODY[HEADER.FIELDS (DATE)] {41}
[27-Jun-2011 14:13:51 +0200]: S: Date: Mon, 27 Jun 2011 12:57:26 +0100
« Last Edit: June 27, 2011, 08:21:34 AM by RvdH »
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Offline SKaero

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IMAP Error: Could not save message in Sent
« Reply #3 on: June 27, 2011, 10:28:17 AM »
I don't see the log part for where its trying to save the sent message or any errors, was the logging running when the error occurred?
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Offline RvdH

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IMAP Error: Could not save message in Sent
« Reply #4 on: June 27, 2011, 11:12:09 AM »
Quote from: skaero;35511
I don't see the log part for where its trying to save the sent message or any errors, was the logging running when the error occurred?


Yep it was, anyway maybe this is more usefull(?)

Code: [Select]

[27-Jun-2011 17:03:29 +0200]: S: * OK [UIDVALIDITY 1308927906] UIDs valid
[27-Jun-2011 17:03:29 +0200]: S: A0003 OK [READ-WRITE] SELECT completed
[27-Jun-2011 17:03:29 +0200]: C: A0004 UID FETCH 608927922 (UID RFC822.SIZE FLAGS INTERNALDATE BODYSTRUCTURE BODY.PEEK[HEADER.FIELDS (DATE FROM TO SUBJECT CONTENT-TYPE LIST-POST DISPOSITION-NOTIFICATION-TO REPLY-TO IN-REPLY-TO CC BCC MESSAGE-ID CONTENT-TRANSFER-ENCODING REFERENCES X-PRIORITY X-DRAFT-INFO MAIL-FOLLOWUP-TO MAIL-REPLY-TO RETURN-PATH)])
[27-Jun-2011 17:03:29 +0200]: S: * 1 FETCH (UID 608927922 RFC822.SIZE 1058 FLAGS (\SEEN) INTERNALDATE "27-Jun-2011 16:56:22 +0200" BODYSTRUCTURE ("text" "plain" ("charset" "UTF-8" "format" "flowed") NIL NIL "7bit" 216 15 NIL NIL NIL) BODY[HEADER.FIELDS (DATE FROM TO SUBJECT CONTENT-TYPE LIST-POST DISPOSITION-NOTIFICATION-TO REPLY-TO IN-REPLY-TO CC BCC MESSAGE-ID CONTENT-TRANSFER-ENCODING REFERENCES X-PRIORITY X-DRAFT-INFO MAIL-FOLLOWUP-TO MAIL-REPLY-TO RETURN-PATH)] {365}
[27-Jun-2011 17:03:29 +0200]: S: Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 7bit
Date: Mon, 27 Jun 2011 15:56:22 +0100
From: Ruud van den Hout <***@***.nl>
To: <spam@***.nl>
Subject: test
Reply-To: <***@***.nl>
Mail-Reply-To: <***@***.nl>
Message-ID: <9ab1b80d3b0a8f04c53c8a38d53e7faf@***.nl>


[27-Jun-2011 17:03:29 +0200]: S: )
[27-Jun-2011 17:03:29 +0200]: S: A0004 OK UID Completed
[27-Jun-2011 17:03:29 +0200]: C: A0005 UID FETCH 608927922 (BODY.PEEK[1])
[27-Jun-2011 17:03:29 +0200]: S: * 1 FETCH (BODY[1] {216}
[27-Jun-2011 17:03:29 +0200]: S: test
[27-Jun-2011 17:03:29 +0200]: S:
[27-Jun-2011 17:03:29 +0200]: S: --
[27-Jun-2011 17:03:29 +0200]: S:
[27-Jun-2011 17:03:29 +0200]: S:  UID 608927922)
[27-Jun-2011 17:03:29 +0200]: S: A0005 OK UID Completed
[27-Jun-2011 17:03:29 +0200]: C: A0006 UID FETCH 608927922 (BODY.PEEK[1])
[27-Jun-2011 17:03:29 +0200]: S: * 1 FETCH (BODY[1] {216}
[27-Jun-2011 17:03:29 +0200]: S: test
[27-Jun-2011 17:03:29 +0200]: S:
[27-Jun-2011 17:03:29 +0200]: S: --
[27-Jun-2011 17:03:29 +0200]: S:
[27-Jun-2011 17:03:29 +0200]: S:  UID 608927922)
[27-Jun-2011 17:03:29 +0200]: S: A0006 OK UID Completed
[27-Jun-2011 17:03:29 +0200]: C: A0007 CAPABILITY
[27-Jun-2011 17:03:29 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 17:03:29 +0200]: S: A0007 OK CAPABILITY completed
[27-Jun-2011 17:03:29 +0200]: C: A0008 LSUB &quot;&quot; &quot;*&quot;
[27-Jun-2011 17:03:29 +0200]: S: * LSUB (\Marked) &quot;/&quot; Sent
[27-Jun-2011 17:03:29 +0200]: S: * LSUB (\Marked) &quot;/&quot; Trash
[27-Jun-2011 17:03:29 +0200]: S: * LSUB (\Marked) &quot;/&quot; Drafts
[27-Jun-2011 17:03:29 +0200]: S: * LSUB (\Marked) &quot;/&quot; Junk
[27-Jun-2011 17:03:29 +0200]: S: A0008 OK LSUB completed
[27-Jun-2011 17:03:29 +0200]: C: A0009 LOGOUT
[27-Jun-2011 17:03:29 +0200]: S: * BYE IMAP4 Server logging out
[27-Jun-2011 17:03:30 +0200]: S: A0009 OK LOGOUT completed
[27-Jun-2011 17:03:42 +0200]: S: * OK IMAP4 Server (IMail 8.05)
[27-Jun-2011 17:03:42 +0200]: C: A0001 CAPABILITY
[27-Jun-2011 17:03:42 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 17:03:42 +0200]: S: A0001 OK CAPABILITY completed
[27-Jun-2011 17:03:42 +0200]: C: A0002 AUTHENTICATE CRAM-MD5
[27-Jun-2011 17:03:42 +0200]: S: + PDg5NzEuMTAwNDUwMjQ1M0BoZXRjb2xsZWN0aWVmPg==
[27-Jun-2011 17:03:42 +0200]: C: cnV1ZEBoZXRjb2xsZWN0aWVmLm5sIDZhNTdhMTBiMWFjNGM0MGIxZjgxYjljZmYzYmEzOGNj
[27-Jun-2011 17:03:42 +0200]: S: A0002 OK AUTHENTICATION successful
[27-Jun-2011 17:03:42 +0200]: C: A0003 SELECT INBOX
[27-Jun-2011 17:03:42 +0200]: S: * FLAGS (\Answered \Flagged \Deleted \Seen \Draft)
[27-Jun-2011 17:03:42 +0200]: S: * 1 EXISTS
[27-Jun-2011 17:03:42 +0200]: S: * 0 RECENT
[27-Jun-2011 17:03:42 +0200]: S: * OK [UIDVALIDITY 1308927906] UIDs valid
[27-Jun-2011 17:03:42 +0200]: S: A0003 OK [READ-WRITE] SELECT completed
[27-Jun-2011 17:03:42 +0200]: C: A0004 UID STORE 608927922 +FLAGS.SILENT ($Forwarded)
[27-Jun-2011 17:03:42 +0200]: S: A0004 OK UID Completed
[27-Jun-2011 17:03:42 +0200]: C: A0005 LSUB &quot;&quot; Sent
[27-Jun-2011 17:03:42 +0200]: S: * LSUB (\Marked) &quot;/&quot; Sent
[27-Jun-2011 17:03:42 +0200]: S: A0005 OK LSUB completed
[27-Jun-2011 17:03:42 +0200]: C: A0006 LIST &quot;&quot; Sent
[27-Jun-2011 17:03:42 +0200]: S: * 1 EXISTS
[27-Jun-2011 17:03:43 +0200]: S: * OK [UNSEEN 1] Message 1 is the first unseen message
[27-Jun-2011 17:03:43 +0200]: S: * LIST (\Marked) &quot;/&quot; Sent
[27-Jun-2011 17:03:43 +0200]: S: A0006 OK LIST completed
[27-Jun-2011 17:03:43 +0200]: C: A0007 LOGOUT
[27-Jun-2011 17:03:43 +0200]: S: * BYE IMAP4 Server logging out
[27-Jun-2011 17:03:43 +0200]: S: A0007 OK LOGOUT completed
[27-Jun-2011 17:03:44 +0200]: S: * OK IMAP4 Server (IMail 8.05)
[27-Jun-2011 17:03:44 +0200]: C: A0001 CAPABILITY
[27-Jun-2011 17:03:44 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 17:03:44 +0200]: S: A0001 OK CAPABILITY completed
[27-Jun-2011 17:03:44 +0200]: C: A0002 AUTHENTICATE CRAM-MD5
[27-Jun-2011 17:03:44 +0200]: S: + PDE0MTczLjEwMDQ1MDQwNDZAaGV0Y29sbGVjdGllZj4=
[27-Jun-2011 17:03:44 +0200]: C: cnV1ZEBoZXRjb2xsZWN0aWVmLm5sIDJmZWJmY2EyNDBhNTljOTBhNzdlNTYxMDI5MzQxYTM1
[27-Jun-2011 17:03:44 +0200]: S: A0002 OK AUTHENTICATION successful
[27-Jun-2011 17:03:44 +0200]: C: A0003 CAPABILITY
[27-Jun-2011 17:03:44 +0200]: S: * CAPABILITY IMAP4 IMAP4rev1 AUTH=CRAM-MD5 AUTH=PLAIN AUTH=LOGIN
[27-Jun-2011 17:03:44 +0200]: S: A0003 OK CAPABILITY completed
[27-Jun-2011 17:03:44 +0200]: C: A0004 LSUB &quot;&quot; &quot;*&quot;
[27-Jun-2011 17:03:44 +0200]: S: * LSUB (\Marked) &quot;/&quot; Sent
[27-Jun-2011 17:03:44 +0200]: S: * LSUB (\Marked) &quot;/&quot; Trash
[27-Jun-2011 17:03:44 +0200]: S: * LSUB (\Marked) &quot;/&quot; Drafts
[27-Jun-2011 17:03:44 +0200]: S: * LSUB (\Marked) &quot;/&quot; Junk
[27-Jun-2011 17:03:44 +0200]: S: A0004 OK LSUB completed
[27-Jun-2011 17:03:44 +0200]: C: A0005 LOGOUT
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Offline alec

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IMAP Error: Could not save message in Sent
« Reply #5 on: June 27, 2011, 12:28:12 PM »
Please, check with this patch Changeset 4885
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Offline RvdH

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IMAP Error: Could not save message in Sent
« Reply #6 on: June 27, 2011, 04:54:31 PM »
@alec

Thx, that patch seems to have fixed the issue
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