Overdrawn Diskspace

[TechGeek]

Hello;

I have a Roundcube email account that was offered to me when I purchased my domain name from Formotion. Over the past few weeks I noticed that I was not receiving emails. I had sent several test emails from other accounts to verify the issue. I was just about to post the issue here when I noticed an Undelivered Email message in the inbox of the test email which stated as follows.

"maildir delivery failed: Sorry, the user's maildir has overdrawn his diskspace quota, please try again later."

I immediately signed into my Roundcube account and began deleting some of the emails in all folders. I performed another test email and wa la, I was able to receive emails again. My question is why was I not informed 1) that there was a limit on the amount of email storage and 2) why did I not receive some type of notice/message that my account limit had been reached. If I had not received the return email notice (above) I would have never known the resolution or why I wasn't receiving emails.

Thanks...

[SKaero]

RoundCube isn't a service, its webmail client software. The mail service is provided by your isp, in this case its your domain company Formotion. You'll need to ask them for support.

[TechGeek]

Thanks for the reply. I have one more question. If I download Roundcube software will I be able to link it to the Roundcube email offered to me by my domain host? Thanks in advance.

[Julius Caesar]

Thanks for the reply. I have one more question. If I download Roundcube software will I be able to link it to the Roundcube email offered to me by my domain host? Thanks in advance.

If you have the information about the smtp-server and the imap-server, you can use Roundcube on your own site. However, you'll need to do the configuration yourself.

[SKaero]

Keep in mind that if you run your own copy of RoundCube you will still have the diskspace quota problem because thats part of the imap server not RoundCube.