Author Topic: The platform work so slowly  (Read 3113 times)

Offline Bastianr

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The platform work so slowly
« on: July 27, 2011, 11:14:32 AM »
I use the webmail and on the beginning it worked OK but now its takes hours when I navigate between messages. why?
I cleared the mailbox and my internet speed is very fast. What can be wrong here?

Another disturbing issue- when I reply or forward a message, it takes me to the bottom of the message instead of the top, so the receiver does not see my message (unless he scrolls down), and he thinks that I did not write anything.

Please help.

Thanks

Offline JohnDoh

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The platform work so slowly
« Reply #1 on: July 28, 2011, 02:52:28 AM »
Quote
Another disturbing issue- when I reply or forward a message, it takes me to the bottom of the message instead of the top, so the receiver does not see my message (unless he scrolls down), and he thinks that I did not write anything.
Quote

sounds like you have the message list sorted by date ascending not decending, click on the word "date" at the top of the column and it will sort the other way.
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Offline Bastianr

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The platform work so slowly
« Reply #2 on: July 28, 2011, 03:53:33 AM »
sounds like you have the message list sorted by date ascending not descending, click on the word "date" at the top of the column and it will sort the other way.[/QUOTE]

Thanks for the answer but I meant something else. Lets say that you want to reply a message- a new window will be opened with all the messages related to that correspondence. When you want to write something, it appears on the bottom of that window instead of the top of it, so the receiver cannot find it unless he scrolls down. Hope you got it now.. Thanks!

Offline JohnDoh

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The platform work so slowly
« Reply #3 on: July 29, 2011, 02:39:32 AM »
ahh. goto the preferences page and then the "composing messages" section. at the bottom of the first block "when replying" set that to start new message above original.
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Offline Bastianr

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The platform work so slowly
« Reply #4 on: July 31, 2011, 04:43:40 AM »
Quote from: JohnDoh;35915
ahh. goto the preferences page and then the "composing messages" section. at the bottom of the first block "when replying" set that to start new message above original.


I don't see "when replying" in the preferences page :(
 Also, how can I solve that the mailbox works so slow? and it is logging me out automatically every 5 minutes.
It is just impossible to work with it..

Offline rosali

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The platform work so slowly
« Reply #5 on: July 31, 2011, 06:06:26 AM »
Settings -> Composing Messages ... 2nd fieldset (Signature options).

If you don't see it your are using an outdated release (last stabe 0.5.3).
Regards,
Rosali
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Offline Bastianr

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The platform work so slowly
« Reply #6 on: July 31, 2011, 06:40:35 AM »
Quote from: rosali;35949
Settings -> Composing Messages ... 2nd fieldset (Signature options).

If you don't see it your are using an outdated release (last stabe 0.5.3).


I don't see it. The only way to edit the signature is through "identities".

How can I upgrade the platform to the newest version?

Thanks

Offline rosali

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The platform work so slowly
« Reply #7 on: July 31, 2011, 09:23:34 AM »
Roundcube - Free webmail for the masses

... please don't ask basics!
Regards,
Rosali
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