Author Topic: "Send Now" Button is disabled when composing New Message....Please Help.  (Read 8627 times)

Offline Sheru

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Dear All,

I had installed satable version of 0.7.1 roundcube few days before. Everything works fine. Receving is also ok. But as I create new message and I see Two buttons on the bottom Left "Send Now" and "Cancel" are disabled. Hence I am unable to send email to other. Your help would be appreciated.

Thank you for help.
Sheru

Offline alec

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #1 on: February 07, 2012, 02:33:24 AM »
There's most likely some javascript error. Check browser's error console.

Offline Sheru

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #2 on: February 07, 2012, 03:28:53 AM »
Hi alec,

Thank you for your help. I appreciate you.



From Chrome I got this error,

Uncaught SyntaxError: Unexpected end of input                       tiny_mce.js :1
Uncaught ReferenceError: tinyMCE is not defined                           editor.js:60






From  firefox with firebug and get this result.








I saw button disabled in code. How to enable this. Help me.

Thank you so much for your help.
Sheru
« Last Edit: February 07, 2012, 03:44:11 AM by Sheru »

Offline alec

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #3 on: February 07, 2012, 03:39:54 AM »
Disable all plugins, check error console. Normally buttons are being enabled just after page load. There's a reason that javascript code which enables these buttons doesn't work (e.g. some js error before).

Offline Sheru

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #4 on: February 07, 2012, 03:52:15 AM »
Thank you alec for helping and pointing me for solution.

I am new for roundcube mail. How do I disable all plugins??


I saw plugins mentioned in main.inc.php where it says

$rcmail_config['plugins'] = array();  It is left empty inside the array.

I don't have any idea how to disable plugins.
« Last Edit: February 07, 2012, 08:37:52 AM by Sheru »

Offline Sheru

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #5 on: February 07, 2012, 11:09:02 AM »
Thank you alec for your great help. I appreciate you.

Quote
I do not know whether this is right or not but I went to editor.js file and there as per the error console, I went to line no 60 in editor.js and I commented this line

  //tinyMCE.init(conf);

Then "Send Now" and "Cancel" button now enabled and it sends the email too. Please suggest me. Your help would be appreciated.

Sheru

Offline alec

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #6 on: February 07, 2012, 12:11:48 PM »
Quote from: Sheru;38199

Uncaught SyntaxError: Unexpected end of input                       tiny_mce.js :1
Uncaught ReferenceError: tinyMCE is not defined                           editor.js:60


 
For some reason tinyMCE files aren't loaded. Check antyvirus software.

Offline Sheru

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #7 on: February 08, 2012, 12:50:24 AM »
Thank you alec for your help.

Yes, you are right. I should run scanning of my computer.

Once again thank you so much for your help.


Sheru

Offline Sheru

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"Send Now" Button is disabled when composing New Message....Please Help.
« Reply #8 on: February 09, 2012, 12:58:08 AM »
Hi alec,

I think my pc is infected. Yesterday, I tried to install plugin of bitdefender for online virus scanning. Broswer did not like  to install. It throwed error of Plugin crashed.
I also saw the error message which is shown below

Quote
JavaScript is blocked by your browser
Your browser has JavaScript disabled or another plugin/software is blocking the JavaScript code. Please enable JavaScipt in your browser and/or add bitdefender.com to the exceptions list.

But as I see in Chrome, Options >> Under The Hood >>  Content Settings >> Javascript, there I see " Allow all sites to run JavaScript (recommended)" already enabled. Though it's already enabled, but not working. I played around but no success.

I am trying to clean pc.

Your help would be appreciated.

Thank you.
Sheru
« Last Edit: February 09, 2012, 01:00:58 AM by Sheru »