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Author Topic: all folders missing  (Read 4007 times)

Offline rosieb

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all folders missing
« on: April 20, 2012, 05:05:49 AM »
Hi

I know nothing about roundcube other than the basics of using it send email so forgive me if i sound daft  :)

I logged in this morning tonfind all of my identities and their related folders gone  :( the only change inhave made was to alter my password yesterday.


In addition i have just noticed that the only emails remaining seem to be from 6 months ago and earlier, some sort of update?
Has anyone experienced disappearing folders before please?

Thankyou!
« Last Edit: April 20, 2012, 05:19:59 AM by rosieb »
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Offline SKaero

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Re: all folders missing
« Reply #1 on: April 20, 2012, 05:50:57 AM »
Is there anything in the RoundCube error log?
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Offline rosieb

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Re: all folders missing
« Reply #2 on: April 20, 2012, 05:56:07 AM »
Thankyou fornthe reply, yes, just checked, not sure what i should and shouldnt post here though?
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Offline rosieb

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Re: all folders missing
« Reply #3 on: April 20, 2012, 05:57:41 AM »
It menions favicon.ico missing and then referrrer ending with .php?
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Offline SKaero

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Re: all folders missing
« Reply #4 on: April 20, 2012, 06:00:20 AM »
The RoundCube error log should be located at: <RC root>/logs/error
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Offline rosieb

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Re: all folders missing
« Reply #5 on: April 20, 2012, 06:07:48 AM »
Lost me, im looking t via cpanel, error logs?
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Offline SKaero

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Re: all folders missing
« Reply #6 on: April 20, 2012, 11:32:43 AM »
In that case I'm going to take a guess that your using RoundCube in cPanel so you'll need to contact your hosting provider and ask them for support.
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