Correct, its a public key that needs to come from your mail server then is stored with the DNS record for the domain. If its invalid then your email is always going to be seen as spam like your having.

Hey thanks heaps for your reply. It says my DKIM signature is not valid, that's a domain issue isn't it?

The issue is unlikely to be related to Roundcube and more likely to be an issue with your email server being blacklisted, or your domain not being properly setup. I'd recommend using https://www.mail-tester.com/ and see what it says about your setup.

Hey guys,

I'm apart of a sales team that all use Roundcube emails.

Unfortunately when emailing prospects our emails land in spam, we've run multiple tests, it's a team of 30 and rarely does someone's email land in inbox.

Is there a solution to this?

Thank you

Hi everyone,

I'm currently trying to add a customizable header and footer to my Roundcube webmail interface. I attempted to create separate HTML files and include them directly in the theme (Elastic), but I'm running into some layout issues, particularly when trying to ensure that email content isn't affected or misaligned.

I'm using the latest version of Roundcube.

Is there an official or recommended way to include a persistent header and footer across all pages (except the message view, ideally), possibly with support for a toggle button to show/hide them?

Any guidance, plugin recommendations, or example implementations would be greatly appreciated.

Thanks in advance!

Identities has its own settings, have a look at:
// Set identities access level:
// 0 - many identities with possibility to edit all params
// 1 - many identities with possibility to edit all params but not email address
// 2 - one identity with possibility to edit all params
// 3 - one identity with possibility to edit all params but not email address
// 4 - one identity with possibility to edit only signature
$config['identities_level'] = 0;


Looking for some help on understanding where I should be looking to obtain the correct values to disable aspects of the roundcube options/edits/settings.

For example. Should one want to disable " ?_task=settings&_action=identities " add or delete identities. What was the process used to obtain/find the value to enter in the $config['disabled_actions'] = array('something.identities');

Please try the last update.

I changed the compose page + fix for toteph42/identity_switch

It was working with this plugin last year : https://packagist.org/packages/boressoft/ident_switch

(see https://github.com/seb1k/Elastic2022/issues/7 )

Which one are you using ?

Hello,
Is there any chance of inserting somewhere an html field responsible for displaying a selection of configured additional accounts via the identity_switch plugin? It works on normal Elastic