Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: AngelAguila on January 21, 2021, 12:41:27 AM

Title: Mail is full even after deleting a lot of emails
Post by: AngelAguila on January 21, 2021, 12:41:27 AM

My email is full at 100%, and I tried contacting the person who set it up for me, but they can't get me more storage, so I decided to delete a lot of emails and my storage is still full. Why is this happened, I even cleared the junk folder, so the deleted emails should be permanently gone and is there a way for me to increase storage.

Title: Re: Mail is full even after deleting a lot of emails
Post by: JohnDoh on January 21, 2021, 01:00:28 PM

Roundcube is open source webmail software. You need to contact your provider with questions about your storage.

Title: Re: Mail is full even after deleting a lot of emails
Post by: AngelAguila on January 23, 2021, 06:09:54 PM

Who would be my provider?

Title: Re: Mail is full even after deleting a lot of emails
Post by: JohnDoh on January 26, 2021, 11:46:13 AM

You said someone else setup Roundcube for you. If you do not know may be they do. Its probably your hosting provider.