Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: Amy P. on May 26, 2010, 05:08:18 PM

Title: Delayed receiving messages
Post by: Amy P. on May 26, 2010, 05:08:18 PM

I have experienced a delay in receiving emails on Roundcube in the past several weeks. Often the delay is as much as 24 hours. I am not logged in continuously, and even when I am logged in for several hours at a time, I refresh the screen.

Anyone else had this problem? Know how to solve it?

Title: Delayed receiving messages
Post by: SKaero on May 26, 2010, 08:58:34 PM

Its not a problem with RoundCube, it would be a problem with your mail server.

Title: Delayed receiving messages
Post by: dacoda on June 02, 2010, 01:14:20 PM

yes i think the problem is in your mail server not on roundcube.

Title: Delayed receiving messages
Post by: Julius Caesar on June 03, 2010, 07:26:25 AM

Quote from: Amy P.;27674

I have experienced a delay in receiving emails on Roundcube in the past several weeks. Often the delay is as much as 24 hours. I am not logged in continuously, and even when I am logged in for several hours at a time, I refresh the screen.

Anyone else had this problem? Know how to solve it?

You don't have to been logged in to receive mails. Your mail server will handle  unattended the reception of messages for you.

A delay in delivery often points to a network problem, your mail server could not be reached. Check the mail-headers for hops and time stamps to pinpoint the bottleneck.