Recent Posts

Pages: 1 2 [3] 4 5 ... 10
21
Pending Issues / Re: Safari Login Error - Your session is invalid or expired
« Last post by texroundcubers on February 27, 2024, 05:17:30 PM »
We still have users reporting Safari login issues -- even ones that have never used the webmail URL and cleared cache.  Never had a problem with Firefox or Edge but we are still running RC 1.6.1 and not 1.6.2. At this point, we just tell our users that Safari is hit or miss using Roundcube and to plan on using native mail apps on iOS and Apple computers.
22
Roundcube Discussion / Re: Weird issue with webmail
« Last post by SKaero on February 27, 2024, 10:19:50 AM »
Based on what you've said here your problem is with cPanel not Roundcube. I would recommend reaching out to your hosting provider for them to look into the issue.
23
Roundcube Discussion / Weird issue with webmail
« Last post by SEOSiteOne on February 27, 2024, 06:50:14 AM »
Hi, I've got a weird webmail issue.

Logging into webmail it is asking for username and password, after entering this it says successful but the page goes straight to roundcube page and asking again for username and password and now, with the same credentials, the page says "login failed".

I've tried it also with different browsers, same result.

I've tried it with deleting the email account and creating it new, same result.

The other email accounts have not this issue, just the one email account.

Question? How can I deactivate the opening of the roundcube straight away? Obviously I can't deactivate the "Open my inbox when I log in" when clicking on the account because it doesn't allow me to. Secondly, why does it say successful and then login failed, but the credentials are correct and also the email software have the same credentials and works, just not the login to webmail for this one account.

Normally if you click on an account webmail/jupiter/ is opening and you can click on the roundcube to open the mail account inbox.

With all other accounts it works fine, just one account, if you click on the account for "check mail" this one account goes directly to roundcube and says "login failed" doesn't matter what credentials I try, nothing works and I can't login to webmail.

Thanks for any help
24
Pending Issues / Re: Kerberos Authentication - is it possible?
« Last post by nymphick on February 27, 2024, 03:37:56 AM »
I faced the same problem. Can't get the Roundcube to use the connection via GSSAPI
25
Pending Issues / Re: Trying to get Roundcube Identity via AD connection
« Last post by andreashaerter on February 27, 2024, 02:31:55 AM »
I know this thread is quite old, but for web searchers hitting this: I think this is not possible with the current version of the plugin.

I tried the same as you and was also not successful. I therefore had a quick look at the source code at


as far as it seems the fieldname where the data is read from the directory is hardcoded. So even if sAMAccountName is used to search the user because of the config option, there is no config to set a field mapping for reading the data you want from found Active Directory users (like: get the name from X, get Y from Z).

Or did I miss the part where the fieldmap array from $config['ldap_public'][ .. ] gets used?
26
Release Discussion / Re: Roundcube Webmail 1.4.9- Contact list is now empty
« Last post by SKaero on February 26, 2024, 08:04:06 PM »
Contacts are stored in the database that is setup for Roundcube. Most likely the default host has changed and a new user records has been created for each user.
27
Release Discussion / Re: Roundcube Webmail 1.4.9- Contact list is now empty
« Last post by mazadachick2018 on February 26, 2024, 06:41:34 PM »
Thank you for your quick reply
- I am a little surprosed that our email provider also stores our 'contacts' - however, I will forward an email to them to check.
Cheers
Carol
28
Release Discussion / Re: Roundcube Webmail 1.4.9- Contact list is now empty
« Last post by SKaero on February 26, 2024, 09:12:58 AM »
You will need to contact your email provider for support. Roundcube is not a service, it's open source webmail software your email provider is using to provide you with webmail access to your email.
29
Release Discussion / Roundcube Webmail 1.4.9- Contact list is now empty
« Last post by mazadachick2018 on February 26, 2024, 04:20:58 AM »
Hi As a New Zealand non-profit communtiy based club we have been using roundCube for years.
Today I logged on after about 5 days and we now have a new 'look'  - we are now on "Roundcube Webmail 1.4.9.
This was all well as I could see my emails, but SADLY, all of our contacts have gone.

All of our members contact details are no longer available
- email address, contact phone number, subscribtion type.
- We alway send to members as BCC, so there is no referrence in our 'sent' items

All of our club contacts are no longer available
- other camera clubs
- judges - and we send print to them so we no longer have their addresses

Any occassional visitors, their email address that we stored in our Contacts.

Is there anyway you can retireve our list of contact please?  Preferred to our current version, or even a CSV would be sufficient.

We can still send/receive emails to/from info@marlboroughcameraclub.org.nz
30
Pending Issues / Re: committee emails
« Last post by JohnDoh on February 25, 2024, 04:16:27 PM »
Roundcube is open source webmail software your email provider is using to provide you with webmail access to your email. It is not a service. Please contact your email provider for support. Thats probably the same people who host your website.
Pages: 1 2 [3] 4 5 ... 10