Roundcube Community Forum

Release Support => Requests => Topic started by: Brettben on July 27, 2023, 05:44:06 AM

Title: Spam Settings help needed
Post by: Brettben on July 27, 2023, 05:44:06 AM

Hi All,

I am new to setting up Email filters, I am getting constant emails from an email address and it is driving me up the wall.

I have setup a filter using Roundcube webmail using these settings

SCOPE : Matching any of the following rules

RULES

FROM : EQUAL TO : EMAIL ADDRESS

FROM : CONTAINS : NAME

ACTIONS : MOVE TO : SPAM

however, this is not filtering them out into spam

any help in lame man terms would be very helpful

Many Thanks

Title: Re: Spam Settings help needed
Post by: Dmitry42 on July 27, 2023, 06:25:57 AM

I think better use "Contains"

open spam message.
clink on HEADERS and see what address in string FROM:

____________

Я думаю что лучше использовать условие "Содержит" вместо "эквивалентно"
Ну и в самом письме есть служебные заголовки - стоит их проверить, что там написано в поле FROM, какой адрес.

Title: Re: Spam Settings help needed
Post by: Brettben on July 27, 2023, 11:17:50 AM

Thank you for your response,

I have tried to use;

FROM : CONTAINS : Email address

This has not worked.

Title: Re: Spam Settings help needed
Post by: Dmitry42 on July 27, 2023, 12:05:35 PM

Are you checked message header for real FROM: ?

Title: Re: Spam Settings help needed
Post by: Brettben on August 02, 2023, 07:15:56 AM

Hi

Yes I have.

Thanks

Title: Re: Spam Settings help needed
Post by: Brettben on August 07, 2023, 06:35:20 AM

Hi This is still not working any help would be really helpful