Roundcube Community Forum

Release Support => Resolved Issues => Topic started by: NeilJenkins on June 09, 2023, 01:25:34 AM

Title: Folders that keep appearing in Outlook
Post by: NeilJenkins on June 09, 2023, 01:25:34 AM

Hi.
I've been having an ongoing battle with folders appearing in Outlook even though I move them, delete them, remove them from IMAP etc ...

The folders I'm having problems with don't appear on Roundcube (but those that I use are easily seen) so i always thought it was some sort of corrupted link or file at my end - even though I have reinstalled the email account a few times.

However I'm wondering if Roundcube might keep some folders that might be hidden in some way? Maybe ones that were deleted a while ago but are still around somewhere?

Is that possible - and if so, how would I find them?

thanks

Neil

UPDATE: I think some of them are in Archive - but I can't delete them there because I get the message "Server error: DELETE Invalid mailbox name: Begins with hierarchy separator"

Title: Re: Folders that keep appearing in Outlook
Post by: Dmitry42 on June 13, 2023, 12:35:17 AM

may be some difference in folder path separator. For example it can be Inbox.myafoler1.myfolder2 or inbox/myfolder/myfolder2

Can you check your imap server config ?