Suddenly identities and address book are wiped out

[SimbaLion]

Hi, I'm using 1.1.2. I was logged in on a notebook, and then I logged in from my desktop and suddenly my identities and address book were erased. I didn't see this on the notebook until I logged out and in again.

Why would this happen, is there a way to track down the cause, and can I restore them? I take weekly backups of the html folder and database.

[SKaero]

Check in the Roundcube database in the users table for near duplicate entries.

[SimbaLion]

It looks like one user was created as user@domain.com and the other as user@www.domain.com.

The first is how I used it initially, and the second is what I began using to solve an SSL trust issue I was having, as my certificate is for *.domain.

Thanks for your help!

[Aran339]

I think it's a problem with accessing Roundcube via HTTPS.

Check your SSL certificate: Make sure the SSL certificate is installed correctly and is valid.

Also I found a thread where considering ""Connection problem using SSL"in the description is useful and working information, look.