Roundcube Community Forum
SVN Releases => Issues & Bugs => Pending => Topic started by: SimbaLion on July 29, 2015, 10:15:11 PM
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Hi, I'm using 1.1.2. I was logged in on a notebook, and then I logged in from my desktop and suddenly my identities and address book were erased. I didn't see this on the notebook until I logged out and in again.
Why would this happen, is there a way to track down the cause, and can I restore them? I take weekly backups of the html folder and database.
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Check in the Roundcube database in the users table for near duplicate entries.
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It looks like one user was created as user@domain.com and the other as user@www.domain.com.
The first is how I used it initially, and the second is what I began using to solve an SSL trust issue I was having, as my certificate is for *.domain.
Thanks for your help!
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I think it's a problem with accessing Roundcube via HTTPS.
Check your SSL certificate: Make sure the SSL certificate is installed correctly and is valid.
Also I found a thread where considering ""Connection problem using SSL (https://www.roundcubeforum.net/index.php?topic=2084.0)"in the description is useful and working information, look.