Roundcube Community Forum
Release Support => Pending Issues => Topic started by: pbourgeois on October 09, 2015, 09:02:32 AM
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Hello just installed Ubuntu 14, Dovecot, Postfix, and with Roundcube as the webmail. Dovecot seems to be running fine as does the other applications, but I cannot sign into roundcube no matter what fixes I have tried. I turned on the error log for IMAP and this is what I am getting from a login attempt:
[09-Oct-2015 07:49:07 -0500]: [BDB8] S: A0002 NO [UNAVAILABLE] Temporary authentication failure. [mail1.crownenterprises.com:2015-10-09 12:49:07]
Please help I am new to dovecot and postfix as most of what I have used before was sendmail.
Patrick
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Can you login into Dovecot via telnet?
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Yes if I telnet to localhost 143 it will login.
root@mail1:/home/mailserver# telnet localhost 143
Trying 127.0.0.1...
Connected to mail1.crownenterprises.com.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot (Ubuntu) ready.
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That log shows that its connecting but it looks like you didn't try to login.
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Your right sorry new to Dovecot I did connect but did not try to login I get the same error message as I fist listed when I try to login. I created a user and password, admin for postfix and an email/box, was I suppose to create a user for dovecot somehow I was under the impression that it added my user to dovecot.
Okay I found I had a config error in the /etc/dovecot/dovecot-sql.conf.ext I had misspelled "mailpassord" of all things in line:
connect = host=localhost dbname=mail user=mail password=mailpassword
Now that mailpassword says mailpassword, it sits for a bit longer then gives message waiting for auth response then give same error so getting closer.
Thanks
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It depends on how you have Postfix and Dovecot setup. Your problem is with Dovecot not Roundcube so you may get more help on a Dovecot forum. The next step you should take is to look at your Dovecot logs to see why it can't authenticate users.