Roundcube Community Forum
Release Support => Pending Issues => Topic started by: whygee on September 24, 2009, 06:18:35 PM
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Hi,
I've installed Roundcube on my Dreamhost so I could access my Gmail account with IMAP.
All my configs seem to be OK on the installer page and the login also works on the test page.
However, when I try to login, I always get a "Internal Server Error" error (the welcome page loads, but when the error occurs when I input my credentials).
I tried deleting .htaccess, but it doesn't seem to help.
I hope somebody can tell me more.
Thanks.
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Can you post you error log?
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I have nothing in /logs, I'll try to activate PHP logs.
Edit: I already have those lines in .htaccess
php_flag display_errors Off
php_flag log_errors On
php_value error_log logs/errors
Is there anything I could do?
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In the host logs, I found the following lines:
[Fri Sep 25 10:06:59 2009] [error] [client 198.103.223.52] Premature end of script headers: index.php, referer: RoundCube Webmail :: Welcome to RoundCube Webmail (http://samueldupere.info/email/)
[Fri Sep 25 10:06:59 2009] [error] [client 198.103.223.52] File does not exist: /home/bobgeldof/samueldupere.info/internal_error.html, referer: RoundCube Webmail :: Welcome to RoundCube Webmail (http://samueldupere.info/email/)
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I tried logging in to my gmail account with your Roundcube install and it worked. Do you have imap turned on in your gmail account?
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It is actived, but you have a point: I tried with a different Gmail account and it worked!
Is it possible that it times out because there's too many messages in my account (10 000)?
I also noticed that the interface is a bit slow, but that is probably has to do with Dreamhost's shared hosting.
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It shouldn't be a problem because it only displays 40 emails at time but try increasing the memory_limit and session.gc_maxlifetime values in .htaccess.
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try increasing the memory_limit and session.gc_maxlifetime values in .htaccess.
sorry, no luck with that.
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gmail's fast login page try this once
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Try accessing the account on my sever: RoundCube Webmail :: Welcome to RoundCube Webmail (http://mail.skaero.com/) this way we can check if its a sever problem.
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I got the same error on your server.
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I got a caching error in my logs, try turning off caching in config/main.inc.php $rcmail_config['enable_caching'] Hopefully that will work. Otherwise I would recommend trying the SVN version.
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I tried the lastest trunk and it works!
Thank you for all your help.
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Try accessing the account on my sever: RoundCube Webmail :: Welcome to RoundCube Webmail (http://mail.skaero.com/) this way we can check if its a sever problem.
I was able to login to my Gmail account using your URL though I was unable to configure the same on localhost for Gmail. I am able to access other IMAP accounts provided by my webhost.
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I was able to login to my Gmail account using your URL though I was unable to configure the same on localhost for Gmail. I am able to access other IMAP accounts provided by my webhost.
Check that all of the imap settings are correctly Configuring other mail clients - Gmail Help (http://mail.google.com/support/bin/answer.py?answer=78799). Also check with your host that port 993 (outgoing) is unblocked, A lot of hosts block it. If that still doesn't work please post your error log.
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Check that all of the imap settings are correctly Configuring other mail clients - Gmail Help (http://mail.google.com/support/bin/answer.py?answer=78799). Also check with your host that port 993 (outgoing) is unblocked, A lot of hosts block it. If that still doesn't work please post your error log.
Thanks, I contacted my webhost & they opened port 993. It works like a charm now.