Roundcube Community Forum

SVN Releases => Issues & Bugs => Topic started by: SamanthaGrembowski on December 17, 2015, 01:58:58 AM

Title: Unable to connect
Post by: SamanthaGrembowski on December 17, 2015, 01:58:58 AM
Hi,  I am trying to connect and it came up with the following

Fatal error or timeout occurred while processing this directive (in a red box)

Once in if I try to send or delete an email it comes up with the following:

Server error: UID COPY: COPY failed: no write permission or out of disk space

Can someone please help.

Cheers,
Sam
Title: Re: Unable to connect
Post by: SKaero on December 17, 2015, 03:05:08 AM
Thats an error from the mail server, you should look at the mail server logs.
Title: Re: Unable to connect
Post by: SamanthaGrembowski on December 17, 2015, 07:00:59 AM
thanks for the reply.  I am new to this.  sorry but where will I find the mail server log?
Title: Re: Unable to connect
Post by: SKaero on December 17, 2015, 07:42:46 AM
Roundcube just connects to the mail server so it would depend on your setup. What mail server are you using?
Title: Re: Unable to connect
Post by: SamanthaGrembowski on December 17, 2015, 07:49:23 AM
outlook 2016
Title: Re: Unable to connect
Post by: SKaero on December 17, 2015, 03:11:05 PM
That isn't a mail server, maybe you should contact your mail provider and ask them for support.
Title: Re: Unable to connect
Post by: SamanthaGrembowski on December 17, 2015, 08:51:21 PM
okay thanks for your help much appreciate it.