Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: tayra on May 17, 2017, 02:40:43 AM

Title: create filter error
Post by: tayra on May 17, 2017, 02:40:43 AM

When I try to create a filter for emails, the message "Unknown server error" appears. The same error occurs when I go to the autoresponder tab. In the rest roundcube works normally. Who faced? How to fix it?

Title: Re: create filter error
Post by: JohnDoh on May 17, 2017, 07:22:59 AM

which filters plugin are you using?

is there any more information in your roundcube error log?

Title: Re: create filter error
Post by: tayra on May 17, 2017, 09:18:22 PM

This is my plugin section (it's default):

$config['plugins'] = array('managesieve', 'password');

This is part of the log after trying to create any filter:

May 18 08:08:38 post roundcube: ERROR: connection refused (111)
May 18 08:08:38 post roundcube: PHP Warning:  syslog() has been disabled for security reasons in /opt/www/roundcubemail-1.1.5/program/lib/Roundcube/rcube.php on line 1303
May 18 08:08:38 post roundcube: ERROR: Not currently in AUTHORISATION state (1)
May 18 08:08:38 post roundcube: ERROR: Not currently connected (1)

It is clear that there is not enough connection rights, but it is not clear which

Title: Re: create filter error
Post by: JohnDoh on May 18, 2017, 02:26:02 AM

have you correctly configured the managesieve plugin (see the config file in the managesieve folder)? the error would suggest that it cannot connect to your managesieve server

Title: Re: create filter error
Post by: tayra on May 18, 2017, 05:54:16 AM

This is my managesieve config. Can you tell me, wats's wrong?

Title: Re: create filter error
Post by: JohnDoh on May 18, 2017, 11:09:33 AM

have you confirmed your managesieve server is running ok? can you telnet to 127.0.0.1:4190 from your web server?

Title: Re: create filter error
Post by: tayra on May 19, 2017, 05:42:28 AM

I have not any services, listening port 4190. How can I turn it on?

Title: Re: create filter error
Post by: JohnDoh on May 20, 2017, 02:03:36 AM

if you do not have a managesieve server running then this plugin will not work. getting a manage server up and running is outside the scope of this forum. may be this will give you some pointers though. if you are running dovecot as your imap server it has a guide on how to set it up https://wiki2.dovecot.org/Pigeonhole/ManageSieve. if you are running a different MDA then you should check its documentation or community for information.