Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: kakadu on June 18, 2009, 03:02:14 PM

Title: When replying why doesnt the entire message show up?
Post by: kakadu on June 18, 2009, 03:02:14 PM

When replying why doesnt the entire message show up? I wld like to see all the previous messages text that i had in the previous emails..Thanx

Title: When replying why doesnt the entire message show up?
Post by: JohnDoh on June 19, 2009, 02:27:02 AM

Sounds like it could be a parsing problem, does the message display ok in the preview and messages view screens? What version of RC are you using? Could you attach the message source? Then we can try and recreate the problem. Thanks

Title: When replying why doesnt the entire message show up?
Post by: maras on June 22, 2009, 05:49:33 AM

Quote from: kakadu;19707

When replying why doesnt the entire message show up? I wld like to see all the previous messages text that i had in the previous emails..Thanx

I experience the same problem. It seems that if someone's signature is below "-- ", all below content is cutted out. It means for our users that they cannot keep history of correspondence in their messages.

Is any way out of it?

This problem appeared after roundcube upgrade.

Title: When replying why doesnt the entire message show up?
Post by: Julius Caesar on June 22, 2009, 07:08:29 AM

Quote from: maras;19757

I experience the same problem. It seems that if someone's signature is below "-- ", all below content is cutted out. It means for our users that they cannot keep history of correspondence in their messages.

Is any way out of it?

This problem appeared after roundcube upgrade.

The line with "-- " is the signature separator. When replying, everything below that line is truncated. You have several options:

• Make sure everyone puts his/her reply below the quoted text. (my personal preference).
• Copy the original text below the signature separator and paste it into the reply.
• Modify the code to prevent stripping the signature.

Title: When replying why doesnt the entire message show up?
Post by: rosali on June 22, 2009, 07:29:02 AM

I'm not aware of such behavior of RoundCube.

Just a thought: May be your IMAP server is responsible to strip signature parts (delimiter "-- ") according to http://www.ietf.org/rfc/rfc2646.txt?

Title: When replying why doesnt the entire message show up?
Post by: rosali on June 22, 2009, 07:42:07 AM

@ Julius Caesar:

Do you know if RoundCube or the IMAP server is responsible to truncate text below "-- "?

I can't reproduce this behavior by RoundCube (backend is hMail).

Title: When replying why doesnt the entire message show up?
Post by: Julius Caesar on June 22, 2009, 08:26:11 AM

Quote from: rosali;19760

@ Julius Caesar:

Do you know if RoundCube or the IMAP server is responsible to truncate text below "-- "?

I can't reproduce this behavior by RoundCube (backend is hMail).

This is not server related, but client. You probably test it in HTML composed emails and these are not truncated.

I just did a test in plain text and in html and the html-messages do not truncate at "-- ", probably because of additional HTML-code.

Title: When replying why doesnt the entire message show up?
Post by: rosali on June 22, 2009, 08:32:37 AM

I tried with text messages aswell:

text
-- sig1

text1
-- sig2

text2
-- sig3

But it does not truncate after "text" ...

Title: When replying why doesnt the entire message show up?
Post by: Julius Caesar on June 22, 2009, 08:36:22 AM

Quote from: rosali;19766

I tried with text messages aswell:

text
-- sig1

text1
-- sig2

text2
-- sig3

But it does not truncate after "text" ...

Should be like this:

Code: [Select]

text
--
signature

Title: When replying why doesnt the entire message show up?
Post by: rosali on June 22, 2009, 03:27:41 PM

Ok, sometimes it is truncated and sometimes not. I have to look deeper in that for a ticket ...