Roundcube Community Forum

News and Announcements => General Discussion => Topic started by: rfanch3r on October 29, 2018, 09:23:19 AM

Title: RoundCube issue
Post by: rfanch3r on October 29, 2018, 09:23:19 AM

I recently had a connection issue with my VPS, when it was finally fixed I noticed that I could no longer get into my account in RoundCube and was needing to know where I need to look, other than a few reboots nothing had changed.

Connection to storage server failed.

Only thing in the log file is this line:
[29-Oct-2018 06:08:28 -0700]: <qv6i9i5l> IMAP Error: Login failed for USER from IP. Empty startup greeting (localhost:143) in /var/www/html/roundcube/program/lib/Roundcube/rcube_imap.php on line 196 (POST /roundcube/?_task=logi
n&_action=login)

Does this mean the user in mysql is gone and is there anyway to recover?

Title: Re: RoundCube issue
Post by: SKaero on October 29, 2018, 02:49:54 PM

That indicates a problem connecting to the IMAP server, it doesn't have anything to do with the MySQL server.

Title: Re: RoundCube issue
Post by: rfanch3r on October 29, 2018, 10:05:27 PM

AHH NICE!! Due to the error I was getting I was looking in the wrong place. Thank you!