Roundcube Community Forum

Release Support => Pending Issues => Topic started by: sunnydt on December 02, 2009, 02:30:19 PM

Title: accounts plugin
Post by: sunnydt on December 02, 2009, 02:30:19 PM
I am trying to add accounts but they will not add. The page loads for a couple of minutes acts like its working and then does nothing. no accounts are added.
Title: accounts plugin
Post by: SKaero on December 02, 2009, 11:48:07 PM
Is there anything in your error log?
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:04:39 AM
no nothing in my error log
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:06:38 AM
im wondering if maybe I have the settings plugin set up wrong. what am I suppose to add to the Account Name? could this be just any name. because I have tried my email address too and it just loads for several seconds and then says failed to establish a connection with remote.
Title: accounts plugin
Post by: SKaero on December 03, 2009, 12:12:28 AM
You do have the settings plugin and you have followed all of these steps right?
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:17:51 AM
yes I have done all this.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:19:48 AM
I have these plugins

// List of active plugins (in plugins/ directory)
$rcmail_config['plugins'] = array('password','http_authentication','markasjunk','vcard_attachments','sendmessage','settings','markasjunk2','savepassword','accounts');
Title: accounts plugin
Post by: SKaero on December 03, 2009, 12:22:35 AM
Account Name is the name of the account, it shows in the selector, Login ID is the username you would login with password is the password and the host is the mail server. Are you trying to connect to an outside mail server?
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:25:05 AM
yes I am. I am trying to connect to gmail.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:27:14 AM
/* allowed hosts ::: array() = all */
$rcmail_config['accounts_hosts'] = array(
  "My Domain" => "localhost",
  "Mail4Us" => "pop.roland-liebl.de",
  "Google Mail" => "ssl://imap.gmail.com:993",
  "Freenet" => "mx.freenet.de"
Title: accounts plugin
Post by: SKaero on December 03, 2009, 12:29:30 AM
Your host is most likely blocking port 993 outbound.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:30:46 AM
I asked them about this today and they told me it was open.
Title: accounts plugin
Post by: SKaero on December 03, 2009, 12:32:42 AM
Is IMAP enabled in your gmail account?
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:34:09 AM
yes it is. I did that today too. I feel like I have tried everything.
Title: accounts plugin
Post by: SKaero on December 03, 2009, 12:35:48 AM
Can you login to it using RoundCube with out the plugin (from the login page)
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:36:04 AM
I think the only things it might be would have something to do with either my main settings or the other plugins I have installed. But I tried to reinstall them all and it changed nothing.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:38:44 AM
Yes I can log in to Roundcube just fine.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:39:34 AM
can I send you my login details and you can try it?
Title: accounts plugin
Post by: SKaero on December 03, 2009, 12:40:40 AM
Sorry I meant login into your gmail account using RoundCube.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:41:32 AM
I just tried to login with a new username and password I just set up and it failed. It did work fine before though when I logged in using a new user. I can log in just fine with my old email username and password. Also my checked_identities plugin is not working maybe that hs something to do with it.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:42:58 AM
oh ok no I have not tried that. I have it set up for my host email account only.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 12:44:42 AM
ok I had typed my username wrong so I can log in now using the new username.
Title: accounts plugin
Post by: sunnydt on December 03, 2009, 01:44:38 AM
my host says port 993 is open by default but that they do not host gmail and I may not be using this as they allow. :confused: strange