Roundcube Community Forum

Release Support => Pending Issues => Topic started by: Mastodon on November 11, 2010, 07:20:52 AM

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: Mastodon on November 11, 2010, 07:20:52 AM

Release 0.4.1

**Users preferences window draws but no content is displayed for basic or advanced view.

**Users can no longer attach files to emails as the paperclip link for attachments has stopped working. :confused:

First time forum user. Glad to paste or submit anything needed to troubleshoot this issue.

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: SKaero on November 11, 2010, 11:22:46 AM

Are you using the default theme (the one that came with the new version). Also you should upgrade to RoundCube v0.4.2.

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: Mastodon on November 11, 2010, 01:38:39 PM

I have not changed any theme. I will try an upgrade to the latest. thanks.

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: Mastodon on November 12, 2010, 07:11:47 AM

I have upgraded to the latest version following the instructions supplied. I still have the same issue. Anyone run into this or have any tips?

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: SKaero on November 12, 2010, 07:33:25 AM

Are you using any plugins?

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: Mastodon on November 12, 2010, 08:59:55 AM

Negative. No plugins activated.

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: tconnell.mw on November 16, 2010, 02:00:49 PM

I'm having the same problem with Roundcube 0.4.2, no plugins, no errors that I can see in the logs.  Upgraded from 0.2 stable.

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: Mastodon on November 17, 2010, 08:53:46 AM

Anyone have any suggestions?

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: SKaero on November 17, 2010, 10:20:37 AM

I'd have to look at it to get a better idea of what's going on, if you send me a test account I can look into it.

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: tconnell.mw on November 17, 2010, 11:25:00 AM

Go here (http://beta.webmail.modwest.com) and login with

tcroundc
gr33bl3

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: SKaero on November 17, 2010, 11:29:30 AM

You need to use the new defeat theme that came with 0.4.2, your still using a modified version of older version of the skin, thats what's causing all of your problems.

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: tconnell.mw on November 17, 2010, 11:50:00 AM

That was it.  I thought I had followed the step of copying in the new skins, but apparently not.  Thank you for the help! :)

Title: User preferences page blank, and file attachments no longer available after upgrade.
Post by: Mastodon on November 17, 2010, 12:51:53 PM

I downloaded a brand new theme and that cured my problem as well. Thank you for the help and suggestions.