Roundcube Community Forum
Release Support => Pending Issues => Topic started by: coolrock on February 06, 2008, 06:58:38 PM
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Hi,
When I first tried to delete email from inbox using roundcube, that email disappear from inbox, so I thought that it got deleted. Then, I headed over to trash, but that email wasn't there. Next, I went back to inbox, but all the emails including those I didn't delete were gone. After I relogin, all the emails in the inbox appear and the previously deleted mail was still at Inbox.
At first, I thought that it might be a bug from my server, but when I switched to squirrelmail, I was able to delete that mail with ease. So, I went back to roundcube to give it a try again, but the same problem persisted. Please assist.
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Most of us have had this problem and none of our threads have got replies. Great help.
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That's kinda disappointing. To think I had high hopes of roundcube replacing all my email clients.
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I love Roundcube, but I am also experiencing this problem and will keep Horde on as my primary webmail until the problem is fixed. :(
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Yeah, the support really isn't great. I'm stuck with SquirrelMail for the moment.
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What the value of $rcmail_config['flag_for_deletion'] ?
Have you tried compacting the folder?
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Has anybody tried the stable release to see if this problem is fixed? I have asked my hosting company to update it so if they do and it works I'll get back to you guys.
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i have the stable release - when i delete a message - i become the error: "could not move the message" :'(
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Most likely not a RoundCube problem. :)
And I know, you spent all this money - we are super-bad and we don't answer the phone. ;D
Hehe, sorry for the sarcasm!
But keep in mind, we work on this in our spare time. We also prefer mailinglists and IRC to talk to people. I try to get on here even though I am not a huge fan of forums and reply to whatever I can. In the mean time, you people need to read this and help us, so we can help you:
http://trac.roundcube.net/wiki/Howto_ReportIssues
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Actually it does appear to be a Roundcube problem.
You need to open the index.php file and comment out the following code:
// check client X-header to verify request origin
//if ($OUTPUT->ajax_call)
//{
// if (empty($CONFIG['devel_mode']) && !rc_request_header('X-RoundCube-Referer'))
// {
// header('HTTP/1.1 404 Not Found');
// die("Invalid Request");
// }
//}
Worked for me.
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I wouldn't recommend that anyone applies this. Doing it, probably exposes you to serious security issues. ;)
Point taken, there may be an issue, and yes, we are gonna solve it eventually but as I said, we need more information. So please read the wiki link and open an issue, supply a test message and so on.
http://trac.roundcube.net/wiki/Howto_ReportIssues
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I had this bug, but figured out how to fix it.
You have to go to Personal Settings at the top
Then click on Folders
And add one named Trash.
It woud probably be a one line addon to the initialization script for the email account to change this. Ill look around for it, and post a reply if i figure it out.
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EDIT: forget what i said here... it doesnt work.
I have a gut feeling that something in rcube_imap.inc needs to be modified, but i frankly dont have the time to figure it out.
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The same problem is present in the stable version too.. :(
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Yeah, my hosts have updated my version to the stable release the problem is still there. ::)
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Actually Peanutb's suggestion worked for me. I created a Trash folder and I'm able to delete emails now.
Oops...addendum. I just found the other post with the global fix (by changing the main.inc file):
http://roundcubeforum.net/forum/index.php?topic=2805.0
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Recently downloaded & installed Roundcube and I too have this problem.
Only a Shift+Delete key will delete messages
Both the icon & drag&drop into Inbox_Trash give the message;
"Could not move the message"
Please advise when a fix is available.
P.S. I think I'm on this release, it would also be helpful to include the version number somewhere on the main page, possibly under the logo at top left!
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I have a "solution" for this problem. Just click on "Compact" and then klick on "Check for new Messages". For me it works and all the "Zombie" Mails are gone. Sure it would be great, if this bug can be fixed in the future but i can live with it at the moment.
About your complaint for bad support:
You should think about the fact, that the whole work is done in the spare time of the developers. They are not paid for the work they do here. So it is not possible that every bug is fixed in a few minutes, they surely have some other things to do than develop roundcube. Please think over that fact before complaining about bad support. This is a great Project.
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Open the file main.inc.php in the config directory. Change the value of $rcmail_['create_default_folders'] = FALSE to TRUE. This will automatically create the folders inbox, drafts, sent, junk, and trash. You should be able to delete mail now.
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Anyone know if this is fixed in the latest release?